LevelUp Sportsbook | Kick off with a Boost

Strengths and Weaknesses of LevelUp

Welcome Bonus and Ongoing Promotions

LevelUp welcomes players with two bonuses: a NZ$5 OnlyWin Freebet and a Hunting bonus worth up to NZ$500. It’s a pretty unique approach compared to the deposit match offers I see at almost every other bookmaker, and it took me a while to understand, as it’s not well explained in the T&Cs. The free bet is fairly straightforward but smaller than those from other NZ bookies. The Hunting bonus is more complex. Players have to “hunt” for it by placing bets of 1.50+ odds over the 30 days following the deposit. Each bet earns points, which have to be equal to the average bet amount at the end of the period to qualify for the free bet. Both offers have a NZ$20 minimum deposit and no traditional wagering requirements. The farming system acts like a soft wagering requirement.

💡 You must create an account to see the offer.

Do These Offers Need Bonus Codes?

Yes, you need to enter the promo code LVL1 when making a deposit to unlock these offers.

Assessing the Terms and Conditions: Are They Fair?

Yes, the welcome bonus T&Cs are fair. However, it’s frustrating that LevelUp provides very brief T&Cs in a short list. For such a unique offer, I’d expect a detailed explanation on how it works that ensures even new players understand it.

LevelUp No Deposit Bonus

No, the bookie doesn’t offer a no deposit bonus at the moment. We’ll update this LevelUp review if they add one.

Ongoing Bonuses and Promotions

When I first opened the promotions page, I was impressed to see that LevelUp offers a bonus almost every day of the week. But the excitement ended when I checked their T&Cs. The promotions have some of the highest minimum deposit requirements I have seen in New Zealand sportsbooks. They range from NZ$130 to NZ$175, with one, the Weekly Freebet, offering an option with a NZ$2,000 qualifying deposit. Compared to the standard NZ$40 required at bookies like Sportaza, these are inaccessible for casual players. This table summarises their details.

Available Sports and Betting Options

LevelUp covers sports and leagues worldwide, including non-mainstream games like sailing and surfing. You even bet on special events like the 2028 Australian Federal Election. I noticed that the sports, events, and markets sections have a user-friendly layout right away. The lobby has intuitive menus, search filters, and separate sections for sports, esports, and live games, making navigation easy.

Betting Markets

The number of betting markets at LevelUp varies with the sport. Popular sports like football have hundreds of options, while others like auto racing have only a couple. However, you’ll find all the popular markets, such as:

Match Result (1X2)

Match Result is a popular market that involves predicting the outcome of a game. You can bet on a home win (1), a draw (X), or an away win (2).

Over/Under

Here, you bet on whether the total goals or points scored in the match will be above or below a certain number.

Outrights

An outright bet aims to predict the team or player to win the overall tournament, league, or championship. For example, you can bet on Portugal to win the World Cup before they reach the finals.

Both Teams To Score

The Both Teams To Score market allows you to bet on whether each team will score in the match. It is more common in low-scoring games, such as football.

Prop Bets

Prop bets are markets that allow you to bet on events that don’t affect the game’s final result. For example, you can bet on the first goal scorer or the number of corner kicks in football.

Are the Betting Odds Competitive?

I compared LevelUp’s odds to Sportaza’s and MrPlay’s and found that they generally match. LevelUp would have an advantage if it offered features like Boosted Odds on select events. The odds are displayed in the European format by default, but you can choose and switch to British, Hong Kong, American, Indonesian, or Malay formats. Here’s how to do this:

• Log in to your LevelUp account.
• Scroll to the bottom of the left navigation menu.
• Click the odds box at the bottom.
• Select your preferred format.

The change should reflect instantly.

Range of Bets

At LevelUp, you can bet on over 35 sports, esports, and special events like politics and award shows. I found leagues and events from around the world, ranging from popular options like the NFL to lesser-known competitions like the Sail GP. In e-sports, there are over a dozen games, such as Counter Strike, eCricket, and Mobile Legends.

Live Betting and Streaming

LevelUp offers live betting markets for almost all sports. You can even watch the games in real time through the bookie’s live-streaming features. However, not all games offer live video streams: some have a live match tracker complete with a statistics section with the teams’ past performances.

How To Register

LevelUp asks for more details during registration than some NZ sportsbooks, so it took me about 3 minutes to sign up. Here’s how to go about it.

1. Open the LevelUp website on your browser. You can use the website to register, then switch to the app if you’re on Android.
2. Press the orange “Register” button. It’s located in the top right corner on both desktop and mobile websites.
3. Enter your details. Provide your email, create a password, choose your country and currency, then tick the checkboxes.
4. Provide your personal information. Enter your name, date of birth, and phone number.
5. Enter your address details. Add your city, address, and postal code, then click “Finish”.

You’ll have to verify your email address, but it’s not required to make a deposit and start playing.

How Does LevelUp Perform on Mobile?

Excellently. I tested it on my Samsung Galaxy A51 and loved the experience. The mobile site retains the desktop’s clean layout, but it’s much easier to navigate because of the navigation menu at the bottom of the screen.

LevelUp Mobile App

LevelUp offers a mobile app for Android users. To download it, you need to visit the website using your phone, tap the hamburger menu at the top, select “Mobile App”, and follow the instructions. iOS users will have to stick to the website.

Beyond its faster page load times, the mobile app offers an experience similar to that of the mobile site. But it offers a couple of extra features, such as push notifications.

How to Deposit, Bet, and Withdraw At LevelUp

Here’s a step-by-step guide on how to place a bet at LevelUp:

1. Log in to your account. Open the LevelUp website and sign in to your account.
2. Switch to the sports section. Click “Sports” on the header to switch to the bookmaker.
3. Choose a sport. Scroll down the sidebar and click on a sport to show the live and upcoming events.
4. Select your event: Browse the available games and events. Click one to open the betting markets.
5. Click on the odds: Assess the markets and click their odds to add them to your bet slip.
6. Verify your selections: Review your bet slip to ensure everything is correct. It’s on the right side of the screen on desktop and at the bottom of the page on mobile.
7. Place the bet: Enter your bet amount on the bet slip and place your bet.

The process is generally the same on mobile phones, so you can follow these steps when betting on the go.

💡I recommend completing the verification process as soon as possible to avoid any delays in transactions, as the KYC may take a couple of days.

Deposit Methods, Limits, and Fees

LevelUp offers 20+ deposit options. You can use cards, e-wallets, banks, mobile carriers, and, my favourite, cryptocurrencies. All deposits are processed instantly at no cost. Here’s an overview of their limits.

Depositing Method	Min. Deposit	Max. Deposit
Visa	NZ$10	NZ$4,000
Mastercard	NZ$10	NZ$4,000
Maestro	NZ$10	NZ$4,000
Piastrix	NZ$20	NZ$1,000
Skrill	NZ$10	NZ$10,000
Neosurf	NZ$10	NZ$10,000
Neteller	NZ$10	NZ$4,000
Interac	NZ$10	NZ$3,000
Instadebit	NZ$10	NZ$4,000
iDebit	NZ$10	NZ$4,000
Venus Point	NZ$10	NZ$4,000
Siru	NZ$10	NZ$4,000
MiFinity	NZ$10	NZ$1,000
Ecopayz	NZ$10	NZ$4,000
Mobile commerce	NZ$10	NZ$4,000
Bitcoin	0.0002 BTC	Unlimited
Bitcoin Cash	0.001 BCH	Unlimited
Ethereum	0.01 ETH	Unlimited
Litecoin	0.01 LTC	Unlimited
Dogecoin	1 DOGE	Unlimited
Tether	0.01 USDT	Unlimited

Withdrawal Methods, Limits, and Fees

LevelUp supports 19 trusted payment methods, including cards, e-wallets, banks, and cryptocurrencies. It processes withdrawals within 1 hour, but limits, fees, and wait times vary by withdrawal method. The table below highlights them.

Withdrawal Method	Min. Withdrawal	Max. Withdrawal	Withdrawal Time
VISA	NZ$10	NZ$3,000	1-3 banking days
Mastercard	NZ$10	NZ$3,000	1-3 banking days
Maestro	NZ$10	NZ$3,000	1-3 banking days
Skrill	NZ$10	NZ$3,000	Instant
Bank Transfer	NZ$200	NZ$3,000	5-7 banking days
Piastrix	NZ$20	NZ$1,000	Instant
Neteller	NZ$10	NZ$3,000	Instant
Interac	NZ$30	NZ$3,000	1-3 banking days
Instadebit	NZ$10	NZ$3,000	Instant
iDebit	NZ$10	NZ$3,000	Instant
Venus Point	NZ$10	NZ$3,000	Instant
MiFinity	NZ$10	NZ$1,000	Instant
Ecopayz	NZ$10	NZ$3,000	Instant
Bitcoin	0.0005 BTC	Unlimited	Instant
Bitcoin Cash	0.003 BCH	Unlimited	Instant
Ethereum	0.015 ETH	Unlimited	Instant
Litecoin	0.015 LTC	Unlimited	Instant
Dogecoin	1,000 DOGE	Unlimited	Instant
Tether	20 USDT	Unlimited	Instant

My Withdrawal Experience

I used Litecoin and received my winnings in an hour, which is impressive, especially since most NZ bookies take 1-3 days to process withdrawal requests.

My Customer Support Experience

I had a good experience with LevelUp’s customer support team, but I had to speak to a bot to reach a human. It was barely helpful, but it quickly connected me to a human, Viktoriyeta, when I requested it. The agent responded immediately, addressed my question in detail, and asked follow-up questions to ensure I was satisfied.

I couldn’t find the customer support email, but there’s an FAQ section that you can access in the footer.

Overall, I had a 10/10 experience, but punters need email support for detailed questions or concerns that require documentation.

• Email: N/A
• Toll-Free Number/Helpline: N/A
• Live Chat: 24/7
• Others: FAQs, Telegram, and WhatsApp

Is LevelUp Safe and Secure?

Yes. The platform is owned by Novatrix SRL, an operator licensed by the Tobique Gaming Commission (licence no. 0000002). This means it adheres to strict safety and security standards.

I found SSL encryption, secure payment gateways, AML security features, and privacy policies to protect player data from misuse or unauthorised access.

How Does LevelUp Stand Out?

I compared LevelUp to Luckster and Sportaza to see how it stands out. I discovered that they don’t support cryptocurrencies and offer fewer ongoing bonuses than LevelUp. It also offers one-hour withdrawal processing times, compared to 1–3 days at Luckster and Sportaza.

Why Does LevelUp Score 4.7 Out of 5?

LevelUp earned its 4.7 rating because of its available licence, user-friendly website, wide range of betting options, and good customer support.

It also offers daily bonuses and promotions, though most require high deposit requirements that casual players can’t meet. The 20+ payment methods and one-hour withdrawal processing are another plus.

I deducted a few points for the brief bonus terms and the missing customer support email.

What Do Other Bettors Think?

LevelUp has an excellent reputation among bettors. I checked top user review sites and found the following ratings:

• CasinoGuru: 9.1/10
• AskGamblers: 9/10
• TrustPilot: 2.7/5

Most bettors praise the quick KYC verification, fast withdrawal processing, and good customer support. Others mention the range of sports and betting options, including local leagues.

TrustPilot had a lower rating than the other sites. However, based on my experience and that of other bettors, many of those 1-star reviews on TrustPilot may be fake.

Problems I Had With LevelUp

I didn’t have any problems with LevelUp, but the bonus system was too complex. Having to hunt for a bonus, especially without the guarantee of getting it, felt like jumping through unnecessary hoops.

Is LevelUp Worth a Try?

Yes, it is. This award-winning platform delivers an excellent experience from the start. You’ll love its user-friendly website, regular bonuses, diverse payment methods, and endless betting options. Customer support is top-tier, always available to answer your questions and address your concerns.

However, most ongoing bonuses are clearly intended for high rollers, given their high qualifying deposit requirements. But if that isn’t a deal-breaker, you’ll enjoy your time at LevelUp.

FAQs