Big Boost Casino Review

Big Boost is a modern online casino launched in 2023 and operated by White Star B.V. This casino has been a part of the New Zealand iGaming market for a while, and offers a stellar selection of casino games and rewarding bonuses for new and existing players. These features caught my attention, so I decided to take a closer look and create a detailed review with my honest opinion of the casino and all it has to offer, so here’s more:

How I claimed Big Boost’s welcome bonus

The welcome offer at Big Boost was a deposit match bonus with a 100% boost up to NZ$3,000 on my first deposit, along with 300 free spins divided into three batches of 100 spins each. Qualification was effortless, as I only needed to make an NZ$20 deposit to trigger it. Did I need a bonus code to claim the offer?

No, I didn’t need to use a bonus code when claiming the Big Boost welcome promotion, but I noticed the casino sent me a few promotional emails mentioning exclusive codes. These can trigger offers otherwise unavailable on the website.

Are Big Boost’s welcome bonus terms and conditions fair?

I found the welcome bonus terms to be fair, especially the minimum deposit of only NZ$20, attainable even for those on the most limited budgets. Depositing is instant, and once you receive the bonus, you will have 7 days to use it in the game lobby.

The wagering requirements for the bonus are set at 35x, which is more than fair, considering that many casinos add higher rollovers for free spins. At Big Boost, the spins were divided into three batches, each with its own set of game limitations.

The first 100 spins are reserved for Money Train 3, the second batch for Zeus vs Hades, while the third batch of 100 spins can be used for Retro Sweets. All the other bonus details were well within industry standards.

Does Big Boost offer a no deposit bonus?

No, I didn’t find a no deposit bonus at Big Boost despite testing the website for over 100 work hours. However, I know that the casino keeps adding new offers to its promotions tab, so I wouldn’t be surprised if it becomes available in the future.

Ongoing Big Boost promotions & tournaments

Besides the welcome bonus, there are numerous recurring and one-time offers you should consider. From a high roller bonus to regular cashbacks, free spins, and other offers, here’s what you need to know if you’re looking to get another boost or two to your wagering budget:

Does Big Boost Casino have a VIP programme?

If there is a VIP programme, Big Boost doesn’t let regular players know about it until they get in. In some casinos, I was enrolled in the loyalty programme on signing up, but that was not the case here. From other reviews, I learned that there are VIP rewards with exclusive benefits. However, they seem to be only visible to selected players, so I assume the programme is invite-only.

• Pokies: Most games were pokies, and I appreciated that they were divided by theme or unique feature, rather than grouped under a single category. From bonus buys to megaways and jackpots, my favourites were available for both real money wagers and in demo mode. If you’re new to pokies, I recommend starting with titles such as Book of Dead, Big Bass Amazon Xtreme, and Mega Moolah.
• Table games: Although tables are present in this lobby, they don’t have their own section, so you’ll have to rely on the search bar to find the titles available. This is only true for video tables. Some of my favourites in this category were Roulette Advanced, Blackjack Neo, and Turbo Poker.
• Live tables: The live casino houses all the titles that feature live-streamed gameplay, including classic card and dice games and some game shows. The latter were my favourites, as they offer simple gameplay and engaging deals. I recommend Triple Card Poker, Super Sic Bo, and No Commission Speed Baccarat.

Software providers

The search bar allows you to see all of the games in the lobby and features a complete list of providers. I found over 110 providers, including standout names known for fair play and high-quality graphics.

I look for quality games from Play’n GO, NetEnt, Evolution, Red Tiger, and Pragmatic Play, but check out the other providers for your preferred games.

Big Boost Sportsbook

Currently, Big Boost functions only as an online casino, so sports bettors will have to look elsewhere for a betting platform. A casino like this could develop a great sportsbook, and this might become available in the future. If you’re looking for some of the best sports betting platforms in New Zealand right now, check out MrPlay Sports, Luckster Sports, and Bet365.

Testing Big Boost Casino on my phone: Great website, even better Android app

At the bottom of the homepage, I noticed a section dedicated to the Big Boost app, so I clicked it to learn more. I appreciate the casino’s Android APK file, but I was disappointed that the same option wasn’t available for iOS devices, as I use my iPhone for online casino gaming.

Still, the mobile website was a great option. I could download a web app and have the casino on my phone’s screen. The app mirrors the website design, allowing effortless navigation, and transaction processing is fast on a mobile device.

There are no missing games or bonuses, so you can easily continue gaming on your phone where you left off on your desktop device. That’s what I’ve been doing, and I’ll be using my phone to wager a lot more than I initially thought!

Banking options at Big Boost Casino

Deposits and withdrawals at this casino were smooth, although most players will need to complete their KYC check before making their first withdrawal. With clear transaction limits and fast processing, Big Boost stood out in this department.

Depositing into your account

When you log into your Big Boost account, the deposit section appears on the right side of the header menu. Considering that this is an international casino, it does a great job of pre-selecting the methods available for you. As a Kiwi, here’s more on the deposit methods available:

Withdrawing your winnings

There are 8 reliable payment methods available for payouts from your casino account, but you’ll need to be mindful of the method’s transaction limits. Reading the T&Cs, I learned that daily withdrawals are capped at NZ$5,000, and you can withdraw up to NZ$20,000 per week and NZ$50,000 per month. There are no fees, while the exact limits per payment method are:

My experience with payouts at Big Boost

Since I completed my KYC check immediately after registration, I had no issues completing my first withdrawal quickly. The internal withdrawal processing time is up to 24 hours, but my transactions using Skrill and crypto were always completed within a few minutes. I had to wait up to 5 days for the selected method to finalise the transaction, but I didn’t mind the wait since I knew it featured advanced security features to keep my funds protected.

Big Boost customer support: Virtual assistant instead of live chat agents

This is one of the few casinos where I couldn’t connect to a live chat agent, an option I generally use to resolve my queries quickly. The Big Boost email support was great when I contacted them with a few withdrawal queries, but the long waiting times of up to 24 hours were disappointing.

When I tested live chat, I connected to a virtual assistant with pre-recorded questions and answers, and there were no live agents. I couldn’t even select an option to add my question, which was frustrating.

Nevertheless, I liked the help centre and the information it provided. I’ll use it whenever I need to check something regarding the casino or my profile quickly.

• Email: [email protected]
• Toll-Free Number/Helpline: N/A
• Live Chat: 24/7 Virtual Assistant
• Others: Help Centre

Trustworthiness of Big Boost Casino

I enjoyed my experience at Big Boost Casino, particularly as the casino was transparent about all its information. Its ownership and licence details are available in the footer, listing White Star B.V. as the owner with licence no. OGL/2023/159/0076 from the Curaçao Gaming Control Board.

Big Boost security & responsible gambling

Here, I highlight security features at this casino. SSL encryption is available, ensuring your data is protected. Then, there are mandatory KYC checks and adherence to AML policies. The responsible gambling tools feature only time-outs, self-exclusion, Gamcare and a link to Gamblers Anonymous. Also, read about the many tips and tricks available to support safer gambling habits.

Why I rated Big Boost Casino 4.8/5?

Big Boost is one of my favourites, especially with its 5,000 fairplay games and promotions for each day of the week. The score isn’t a perfect 5/5 because there are some minor tweaks I’d like the casino to add, such as live chat agents, phone support, and a separate section in the lobby for video roulette tables. Other than that, everything the casino offers is spot-on.

What do review sites say about Big Boost?

While looking for player reviews online, I was surprised to find so many reported issues with withdrawals. I didn’t experience this, but since most comments were old, the casino could have improved in that area since then. Nevertheless, these are the scores I found for Big Boost on popular review sites:

• Trustpilot: 2.4/5
• AskGamblers: 6.1/10
• CasinoGuru: 7.1/10

Did I have any problems wagering at Big Boost?

I didn’t encounter any issues while playing at Big Boost, but I would like an iOS native app, as an iPhone is my preferred device. Since there is an Android APK, I would like to see an iOS app developed to make wagering easier when playing from my phone.

Do I recommend playing at Big Boost Casino?

I would recommend Big Boost Casino for all Kiwis as an online casino with generous offers and an intuitive platform. It’s perfect for new players, offering effortless navigation, and existing users will appreciate its countless exciting games.

Transactions were straightforward, but the support features could be a bit better. As it is, the casino is worth playing at, but keep the downsides I mentioned above in mind, as they can affect your experience.