Bitkingz Casino Review

Bitkingz Casino is a crypto-friendly platform that launched in 2020 under the reputable operator, Dama N.V., licensed in Curaçao. After using it for the past couple of weeks, I’ve noticed that it offers better games, bonuses, and customer support than many other NZ casinos. The platform is user-friendly, the gaming lobby is impressive, and I discovered that it offers a great VIP programme. However, there are a few areas that could be improved, such as the high wagering requirements. Read on to discover more about this casino and how it compares to other NZ casinos.

Each bonus has a minimum deposit of NZ$30 and 45x wagering requirements.

💡Note that the free spins are delivered in batches of 50 per day for each deposit on selected games and must be activated within 24 hours.

Did I Need a Bonus Code to Claim the Offer?

Yes, I had to provide the following Bitkingz bonus codes for the welcome offer when making a deposit.

How Fair Are Bitkingz’s Welcome Bonus Terms and Conditions?

Some of the terms of Bitkingz’s welcome bonus aren’t fair. Only high rollers have a shot at clearing the 45x wagering requirements, which is above the industry average. Also, crypto deposits don’t qualify for the promotion, which means crypto players have to transfer their funds to another wallet to claim the offer.

Does Bitkingz Have a No Deposit Bonus?

No, Bitkingz doesn’t list a no deposit offer on its website, but it does send no deposit bonus codes via email. I have yet to receive one, but you can subscribe and keep an eye on your inbox to redeem them as soon as they are available.

Ongoing Bonuses and Promotions at Bitkingz

Bitkingz offers all the standard ongoing promotions, including cashbacks and reloads, as well as various unique bonuses, such as the unlimited Spin & Win offer. Note that the free spins are valid for 7 days, and the money bonus duration is one month for most of these offers. We highlight them in the table below.

💡Check for bonus code requirements and whether these bonuses are only applicable to selected games in the T&Cs for each offer.

Does Bitkingz Casino Have a VIP Programme?

Yes, Bitkingz casino has an impressive 6-level VIP programme offering players a variety of exclusive perks and rewards, including:

• Higher withdrawal limits
• Better bonuses and promotions
• Lower wagering requirements as you ascend the levels
• Faster payouts
• Exclusive VIP tournaments
• VIP manager

You only need to sign up to enrol in the programme. Once you do, you only need to wager to level up and qualify for better perks and rewards. To climb the ranks, players must collect KP points: Every NZ$20 bet placed earns 1 KP point.

• Slots: The pokies collection at Bitkingz is enormous, and you are sure to find your preferred category here, including Megaways, Hold & Win, and Bonus Buy. I found all my favourites, including classics like Book of Ra and modern titles like Gates of Olympus.
• Table games: I couldn’t find a dedicated table games category, so I used the search bar to find the RNG table games. The collection is not extensive, but it features exciting titles such as Classic Blackjack Gold, Atlantic City Blackjack, and Gold Roulette.
• Live casino: The live casino section features numerous live dealer games, including blackjack, poker, roulette, and baccarat variations.
• Crash games: Fans of fast-paced games have dozens of crash games to enjoy at Bitkingz, including popular titles like Aviator, Spaceman, BK Plinko, and Infinity Pull.
• Specials: Bitkingz has a “Specials” category with unique games like Gold Smash, Dragon Ball, and Crazy Crazy Claw.

The lobby is divided into categories such as “Megaways”, “Books”, and “High Volatility”, making it easy to explore and find some of my favourites, like Power of Merlin Megaways. It also has search and filter features, and I appreciated the “pick a random game” function when I couldn’t decide which game I wanted to play.

120+ Software Providers

Bitkingz sources its games from over 120 software providers, including prominent names like:

• Games Global
• NetEnt
• Play’n GO
• Pragmatic Play
• Playtech

It also partners with smaller game studios, such as Trustygaming, Aceroll, and CT Interactive, providing fresh experiences that you won’t find everywhere.

Can I Place a Sports Bet at Bitkingz?

No, you can’t bet on sports at Bitkingz. If you’re looking to bet on sports, explore our curated selection of the top sports betting platforms in New Zealand.

Bitkingz Casino on Mobile: Is There a Bitkingz Casino App?

Bitkingz doesn’t have a dedicated mobile app, but its website is optimised for all devices. I tested it on my Android device, and a fellow reviewer assessed its performance on her iOS device; we both agreed that the experience is smooth.

The mobile site is easier to navigate than the desktop version, due to its cleaner layout and the navigation bar located at the bottom of the screen. It provides access to all the games and features available on the desktop site, so I didn’t feel like I was missing out when gaming on the go.

While Bitkingz doesn’t have a dedicated app at present, you can download the web app to enjoy all the mobile app features, such as push notifications.

Payment Methods at Bitkingz: What Are Your Options?

Bitkingz accepts almost all the popular payment methods in NZ, including cards, e-wallets, vouchers, banks, and cryptocurrencies.

Deposit Methods

Bitkingz processes deposits instantly at no cost. Here’s an overview of the available deposit methods and their limits.

Withdrawing Your Winnings from Bitkingz Casino

Bitkingz supports 19 reliable withdrawal methods, offering a sufficient variety to cater to every payment preference. All withdrawals are processed instantly without any fees; however, cash outs through bank transfers may take 5–7 days to be approved.

Here are the available cash-out options, along with their respective limits.

My Withdrawal Experience at Bitkingz

My withdrawal experience was straightforward because I had verified my account after signing up. I opened the payments page, selected Skrill, entered the amount, and submitted my request. The funds were in my account within a few hours.

💡Complete the KYC right after registration to avoid delays in withdrawing your winnings.

My Customer Support Experience: Quick and Helpful

I had my first Bitkingz customer support experience when I couldn’t find the table game section. I thought I was going about it all wrong, so I reached out to live chat support by clicking the message icon at the bottom right of the screen.

I only had to provide my name and email for an agent, Alex, to respond within a few seconds and answer my question. Email responses take up to several hours, but that’s pretty fast considering I’ve had to wait days in other NZ casinos.

Overall, Bitkingz provides a great customer support experience.

• Email: [email protected]

• Toll-Free Number / Helpline: N/A
• Live Chat: 24/7
• Others: FAQ and contact form

Is Bitkingz Casino Legit?

Yes, Bitkingz is a legitimate online casino. I have not had any issues that raised concerns about its safety or fairness during my review.

Dama N.V. owns and operates the casino under licence no. OGL/2023/174/0082 issued by the Curaçao Gaming Control Board (CGCB).

Fairness, Safety, and Security

Bitkingz casino uses SSL encryption and follows strict privacy policies to ensure all players’ data remains secure. It partners with licensed game providers who use certified RNGs, so you can be assured that the games are fair.

I was pleased to see that Bitkingz also takes player safety into consideration. The casino provides responsible gambling tools and resources, including loss limits, wager limits, and self-exclusion options. In the T&Cs, the platform provides links to Gamblers Anonymous, GamCare, and Gambling Therapy.

Why Bitkingz Scores 4.6 out of 5

I had a great experience at Bitkingz, from the quick sign-up process to the fast withdrawals. I could access it on all devices, claim a bonus every day, and find a game for every mood. Also, I was never stuck for more than a few minutes because the helpful customer support was always available.

The 45x wagering requirements are the main reason why I couldn’t give it a higher score. I also took away a couple of points due to the low withdrawal limits and the exclusion of crypto deposits from the welcome bonus.

What Do Other Players Think of Bitkingz Casino?

I checked some top casino review sites to see what other players think of Bitkingz Casino. I found mixed ratings:

• AskGamblers: 9.2/10

• Casino Guru: 61/100

• TrustPilot: 1.6/5

Positive reviews praise its fast withdrawals, generous bonuses, and extensive range of games. Many users note the user-friendly website and responsive support, with a few mentioning no deposit bonuses.

In the negative reviews, the long verification wait time is a common issue. Some say that customer support is unresponsive, but judging by my experience, that doesn’t seem accurate.

Was My Bitkingz Experience Smooth?

No, I had some issues as the game library doesn’t have a dedicated table games section. I had to use the search feature, but it didn’t make things easier because the results include live table games as well, and it’s not easy to distinguish between them.

Is Bitkingz Worth Your Time?

Yes, it is. The casino is fully licensed and regulated, and players can have confidence in its fairness, safety, and security measures. It provides a well-organised website, assorted bonuses, fiat and crypto payment options, and over 5,000 games.

Some aspects could be improved, such as the high 45x wagering requirements and the absence of a table games section, but Bitkingz still delivers if you’re looking for a multifaceted casino.