Let’s Lucky Casino Review

Let’s Lucky was launched in 2022, engaging New Zealanders immediately with its user-friendly website, many bonuses, extensive game library, and variety of payment methods. I’ve been using it for the past couple of weeks and, I’ve got to say, I’m having one of the best gaming experiences. I love the quality of the game collection, frequency of the bonus offers, and helpfulness of the customer support, among other things.

I have detailed my experience in this review, so read on to understand how well Let’s Lucky aligns with your gaming needs compared to other NZ casinos.

The Welcome Package

New players receive a welcome bonus that includes up to NZ$4,500, 300 free spins, and NZ$20 in free bets, across the first four deposits:

• First deposit: 150% up to NZ$750 + 100 free spins + NZ$5 free sports bet
• Second deposit: 100% up to NZ$750 + 50 free spins + NZ$5 free bet
• Third deposit: 50% up to NZ$1,000 + 50 free spins + NZ$5 free bet
• Fourth deposit: 25% up to NZ$2,000 + 100 free spins + NZ$5 free bet

Each offer requires a minimum deposit of NZ$20, but you can deposit NZ$500 or more to claim the VIP first deposit offer, worth 200% up to NZ$6,000, which comes with a 60-day VIP trial.

Each part of the welcome bonus has a 40x wagering requirement and a 7-day expiration period.

Did I Need a Bonus Code To Claim the Welcome Offer?

Yes. The first bonus was added to my account without requiring a Let’s Lucky promo code, but I had to provide one to claim the other three. Each offer requires a different code:

• Second deposit bonus code: LUCKY2
• Third deposit bonus code: LUCKY3
• Fourth deposit bonus code: LUCKY4

To use the code, simply deposit, click on the hamburger menu at the bottom left, select “Bonuses”, and enter your code. You’ll receive your bonus immediately.

Are Let’s Lucky’s Welcome Bonus Terms and Conditions Fair?

Most casual players will find the 40x wagering requirements hard to meet within the 7-day expiration period. However, I cannot fault it because the low minimum deposit accommodates players of all budgets, and all payment methods are eligible for the bonus.

The Let’s Lucky No Deposit Bonus

The no deposit bonus at Let’s Lucky is in the form of a referral programme. It offers players a $30 reward for inviting someone to join the site and making a deposit of at least NZ$30. There’s no limit to the number of referrals you can make.

Other Offers You Can Claim at Let’s Lucky

I rarely come across bonus offers that excite me, but Let’s Lucky managed to do it with daily offers, including some that I could claim as many times as I wanted in a day.

The casino also offers tournament bonuses and random rewards through various prize drop promotions, adding excitement and surprise to regular gameplay.

💡Check the T&Cs for applicable bonus codes when claiming one of the bonuses.

Is There a VIP or Loyalty Programme at Let’s Lucky Casino?

Yes, there is a tiered VIP club that offers cash rewards for levelling up, including a NZ$100,000 cash prize and a trip worth NZ$50,000 to Vegas at the final level. More exclusive offers emerge as you ascend the tiers, such as:

• Higher bet limits
• Higher cashback percentages
• Faster withdrawals
• Memorable gifts
• Tournaments and promotions
• Front row seats to events like the Formula 1 Grand Prix and the Champions League Finals

• Pokies: The game library is packed with all types of pokies, including jackpots, Megaways, cluster pays, cascading reels, and classics.
• Table games: The table games section features hundreds of titles, including classic games such as poker, baccarat, blackjack, and roulette, as well as dozens of these games.
• Fast games: Let’s Lucky has a vast collection of instant win games, including personal favourites like Aviator, Space Man, and PlinkoX, but I couldn’t find any dice games.
• Live casino: The live casino offers numerous variations of poker, blackjack, roulette, baccarat, Sic Bo, and game shows.

Software Providers

Let’s Lucky sources its games from over 140 game providers, including industry heavyweights such as Evolution Gaming and Pragmatic Play, as well as smaller studios like Tom Horn and Tonardogames.

Can You Bet on Sports at Let’s Lucky?

Yes, the platform has a fully-featured sportsbook with over 40 sports and esports options. It offers both pre-match and live betting markets, and provides a live stream or match tracker for almost all events.

Playing on the Go: Is There a Let’s Lucky Casino App?

Let’s Lucky doesn’t have a mobile app, but the mobile site experience met and exceeded my expectations.

Its responsive design adjusts to various screen sizes, hiding menus for a clean appearance. I found the site easy to navigate on my phone because the navigation bar is at the bottom of the screen.

Performance-wise, it’s fast: pages and games load almost instantly. I noticed that some games take a few seconds longer, but it’s negligible when considering the overall site’s performance.

💡 You can add the site as a shortcut to your home screen for the app-like feel and ease of access.

Banking at Let’s Lucky

Let’s Lucky offers 16 reliable payment methods, including cards, e-wallets, bank transfers, and cryptocurrencies, with flexible transaction limits ranging from NZ$20 to over NZ$6,000,000.

How to Deposit

The deposit process is four easy steps:

1. Click the yellow “Deposit” button on the left navigation menu
2. Select your payment method
3. Enter the amount and provide your details
4. Hit “Deposit”

With crypto, you need to copy Let’s Lucky’s wallet address and send the funds from your wallet.

All deposits are processed instantly at no cost; however, the limits vary according to the payment method, as noted below.

How To Withdraw Your Winnings

Let’s Lucky offers a range of 12 withdrawal options, making withdrawals for players at Let’s Lucky straightforward:

1. Click the hamburger menu at the bottom left of the homepage
2. Select “Withdraw”
3. Select your payment method
4. Enter your amount and click “Withdraw”

Since I used Litecoin, all I needed to do after choosing my payment method was paste my wallet address.

Let’s Lucky doesn’t charge withdrawal fees, but your payment provider might charge you. The payment methods and their withdrawal limits are as follows.

My Experience Withdrawing Winnings at Let’s Lucky

All players must complete the KYC process to make a withdrawal, but it didn’t cause me any delays because I was verified long before I had to cash out.

My withdrawal experience using Litecoin was smooth, but waiting two days for Let’s Lucky to process my withdrawal request, even for crypto transactions, is frustrating.

My Customer Support Experience: Unreliable Chatbot, Good Live Support

Let’s Lucky offers 24/7 customer support via email and live chat. The customer support team is well-informed, but I had to wait several hours for a response when I contacted them via email.

Live chat is much faster, but you have to go through a chatbot to reach a live agent. My live chat experiences were generally good, except for the first one, where the bot led me through several multiple-choice questions before providing a link to a completely unrelated topic.

However, I figured out that I could ignore the multiple-choice answers and type a question directly or ask to speak to a human, and the bot would comply.

• Email: [email protected]
• Phone support: Not available
• Live chat: Available 24/7
• Others: FAQ page

💡 When speaking to the chatbot, opt for typing a question instead of selecting the options. It’s easier to get a quick answer that way.

Is Let’s Lucky Trustworthy?

Let’s Lucky is a trustworthy casino owned and operated by Hollycorn N.V., a reputable company behind nearly 50 online casinos and sportsbooks. All its games use certified RNGs, and it partners with leading game developers with strict fairness standards.

That said, you can play at Let’s Lucky with confidence, trusting that you’ll have a fair and safe experience.

Licensing and Security

Let’s Lucky is a safe and legitimate online gaming platform. It is licensed and regulated by the Curaçao Gaming Control Board (no. OGL/2023/176/0095), uses advanced SSL encryption, adheres to strict privacy policies, and lets players set up 2FA.

Let’s Lucky Gets a 4.8/5 Rating – Here’s Why

There’s not much to dislike about Let’s Lucky. The site is user-friendly, the bonus collection is mind-blowing, the mobile experience is excellent, and the payment methods and experience are commendable. Most of the potential downsides, like the lack of a mobile app and phone support, are pretty standard in NZ casinos and hardly affect your experience.

The reason I hesitated to give it a higher score was the 40x wagering and the two-day withdrawal processing period.

What Do Other Casino Players Think of Let’s Lucky?

I always check – and advise my readers to check – what other casino players think of a platform before signing up. Currently, Let’s Lucky has mixed ratings across reputable user-review platforms:

• TrustPilot: 4.2/5
• Casino.org: 4/5
• AskGamblers: 4.4/10
• CasinoGuru: 5.9/10

I was surprised by the low ratings on AskGamblers and CasinoGuru, so I read the reviews to understand the reasons behind them. Most negative reviews are nitpicking, mentioning “issues” like a slow website, missing deposit bonuses, poor customer service, lack of no-deposit bonuses, and low RTPs. Based on my time at Let’s Lucky, they are likely fake.

Positive reviewers praise the game collection, bonus offers, fast verification, and excellent customer support, claiming it’s one of the better Hollycorn N.V. casinos.

Did I Have Any Problems While Playing at Let’s Lucky?

No, I didn’t experience any particular problems when playing at Let’s Lucky. Wagering requirements and withdrawal processing times may seem high, but the T&Cs clearly outline these details.

Final Verdict: Should You Play at Let’s Lucky?

Yes, I endorse Let’s Luckyfor a fantastic online gaming experience, thanks to its user-friendly platform, bonus collection, and vast game library. Transactions are straightforward, with a diverse range of payment options and flexible limits.

While the wagering requirements and withdrawal wait times could be improved, you can work around them with a little planning.

All things considered, Let’s Luckycan meet the expectations of all Kiwi players.