Loot Casino

Loot Casino has been online since 2014, and the team behind it, Jumpman Gaming, has over ten years of experience in the online casino industry. It is licensed by the Alderney Gambling Control Commission, ensuring players that their business is legitimate and trustworthy.

In this review we have covered all the important information, gaming options, bonuses, payment, methods, customer support, and more. If you want to know more about the platform, continue reading our Loot Casino review.

Loot Casino Bonuses

At Loot Casino, there are many bonuses available for selection. However, at Betkiwi, we continue to stress it is essential to carefully read the bonus terms and conditions as they can be tricky. Here is a quick overview of the available promotions.

Welcome Offer – 200% Match Up to NZ$2,000 + 50 Free Spins

You will receive a welcome bonus when you make your initial deposit of at least NZ$5. This bonus includes a 200% deposit match up to NZ$2,000 and 50 free spins on the Sweet Bonanza pokie.

The bonus amount will be credited as a deposit match. Any winnings from the free spins will also be converted to bonus funds, with a maximum win of NZ$8 per ten credit spins. To convert the bonus funds to real money you can withdraw, you must first meet a wagering requirement of 65x.

Additionally, the maximum amount you can withdraw from the bonus is either NZ$250 or the number of your lifetime deposits at Loot Casino. For example, if you have deposited a total of NZ$40, you can withdraw up to NZ$40, regardless of whether you won NZ$40, NZ$400, or NZ$4,000, as long as you have met the wagering conditions.

It’s important to keep in mind that certain games, such as roulette, blackjack, and progressive slots, may not count towards meeting the wagering requirements.

Other Bonuses

Here are some other Loot Casino bonuses worth mentioning:

• Bonus Bonanza. When you deposit NZ$20 or more, you’ll receive a deposit match ranging from 100% to 1,000%. Just make sure there are no other offers in your profile section in order to take advantage of this deal.
• Mega Reel. If you deposit NZ$20, you can enter the code “BEST” to activate the Mega Reel feature. It triggers a free game where you can win from 50 to 500 free spins on selected slot games. You can only use this code once a week.
• Turbo Reel. When you deposit NZ$100 or more at once, you have a chance to access the Turbo Reel. This bonus is similar to the Mega Reel, where you spin the wheel to receive over 50 bonus spins for one of the promoted pokies.
• Happy Hours. If you access your account on Wednesday between 3 PM and 7 PM, you will win ten or more free spins for the Wolf Gold slot. You must make a deposit on Monday of that same week to be eligible for this promotion.

Always remember to check the bonus terms and conditions as they apply to these offers.

Trophies

Loot Casino NZ doesn’t have a classic VIP program, but they offer Trophies as a replacement. This scheme is something like a loyalty program with over 15 levels available.

Naturally, you start at the first level, and your goal is to collect five trophies to progress to the second tier. The trophies are divided into the following categories:

• Newbies. This collection only has five trophies ranging from logging it for three consecutive days to trying multiple pokies or depositing a certain amount during the first week of playing at Loot Casino.
• Spins and bets. These challenges are exciting, from playing different games to visiting mobile phone and tablet platforms and wagering different amounts.
• 100 Club. Loot Casino considers 100 an important milestone and will award a trophy for 100 spins, logins, deposits, withdrawals, etc.
• Games and game winnings. These two categories offer the most trophies, and you’ll find dozens are available, with some suitable for casual players and others requiring you to be a high roller.
• Other trophies. Other collections will award your activity at certain hours, special achievements, using different deposit options, playing bingo, and so on.

Every five trophies will upgrade you to the next level. The prize structure is the following:

• Up to level 5 – you get 5+ free spins
• From level 6 to level 10 – the reward includes a minimum of ten free spins
• From level 11 to level 15 – you get at least 15 bonus spins
• Level 16 and above – you’ll receive at least 20 free spins per each level

Loot Casino Gaming Library

You can easily navigate their gaming library with nine subsections and search games by name. Did you know you can even add your favourite titles to a separate page? Let’s take a look at the various game types available at Loot Casino.

Pokies

Loot Casino’s gaming library mainly consists of pokies, which are the favourite casino games of Kiwi players. The library is supplied by well-known providers such as Playtech and Games Global and is constantly updated with new titles to keep it exciting.

Discover a variety of exciting slot games in different categories at this online casino. Check out the jackpot slots, which feature popular games like Fluffy Mega Jackpot, Shaman’s Dream Jackpot, and Temple of Iris 2. The Hot Slots section has attractive titles from various themes, including Book of Gold Classic, Honey Gems, and Thunderstruck II. You can also find newer titles like Zeus vs Hades: Gods of War and Buffalo Power 2 Hold and Win.

Table Games

Loot Casino’s table games selection gathers software-powered and live dealer sections with over 65 available choices. Pragmatic Play is the leading provider of live games, and you can enjoy everything from Azure Blackjack to Vinnie Jones Roulette, but also different variations of baccarat and poker. Those who enjoy game-show-based titles will enjoy Adventures Beyond Wonderland, The Greatest Card Show, and others.

Other Games

This casino also offers the following game types:

• Bingo. You can pick between seven rooms, from classic 90 Ball Bingo to 80 Ball Bingo, and many more.
• Scratchcards. These vary from the classic Football Scratch to Fishin’ Frenzy Scratchcard and others.
• Arcade games. They are actually in the scratchcards category, which is a bit weird. Either way, you can find exciting titles like Spinlotto and Yahtzee.

Mobile Loot Casino

In today’s casino market, online casinos must provide cross-platform support as most players choose to play on the go. While Loot Casino doesn’t offer mobile apps, they have come up with a great solution by offering a responsive website design. This means you will experience no difference compared to using a casino app, except for the minor inconvenience of accessing it through a web browser.

Once you open the website on your smartphone, iPad, or another device, you’ll notice that page loading times are quick. The interface adapts to the smaller screen and is easy to navigate.
You can use the same features as on any other device, and the most important thing is that all games work on portable gadgets. At Loot Casino, you can enjoy your favourite games wherever you are.

Deposit and Withdrawal Methods at Loot Casino NZ

At Loot Casino, New Zealand players can use their local currency and choose from various trustworthy payment methods. The available payment options include:

• Credit and debit cards – Visa Debit, Mastercard Debit, and Maestro are the ones available on the platform.
• Prepaid vouchers – The only one accepted is Paysafecard.
• Electronic wallets – Loot Casino NZ only accepts Skrill, but you can also activate Skrill 1-Tap to speed up the process.

We believe one of the great features of this online casino is that the minimum deposit is only NZ$5, and you can start playing right away as deposits are instantaneous. However, our review team observed that you could only choose from preset deposit amounts and could not enter a custom amount. The maximum deposit per transaction is NZ$1,000, and you can save up to three cards details to make future transactions faster.

Loot Casino Withdrawal Options

Before you can withdraw any funds, your account must be verified. This process involves submitting a photo ID to confirm your age, proof of address, and payment method. Once you have submitted all necessary documents, it may take up to three business days for your account to be verified, provided that the casino does not require any additional paperwork.
Once your account is verified, you can submit a withdrawal request. Available withdrawal methods include cards and e-wallets, but the options may vary depending on how you deposit funds.

There is a transaction fee of NZ$2.50 for each withdrawal made through Loot Casino. After submitting a request, the funds may take up to five days to reach your bank account. You may cancel a withdrawal request while it is still pending.

If your account is not verified within seven days of submitting a withdrawal request, the request will be cancelled, and you will need to submit a new one.

Customer Support of Loot Casino

Customer support at Loot Casino NZ is one of its weaker areas, and there are several aspects that need improvement. When you navigate to the “Contact Us” section, you are first directed to the FAQ page, which contains only 15 questions. Unfortunately, this section fails to cover many important topics, leaving players without easy access to answers to common issues.

If you don’t find a satisfactory answer in the FAQ, you must click through to another page to access the actual contact form. The only way to contact Loot Casino’s customer service is via email at [email protected], as the casino does not offer phone or live chat support. According to the website, agents aim to respond to emails within two business days, but response times often exceed this timeframe, which can be frustrating for players seeking timely assistance.

Loot Casino advises players not to send follow-up emails, as this may cause further delays. This policy can lead to a lack of effective communication, especially for players who require urgent assistance. Relying on Loot Casino’s customer support for prompt or efficient help may not be ideal.

Development of Loot Casino

Jumpman Gaming was established in 2009, and they own many online casino brands. Loot Casino entered the NZ market in 2019 and has been there ever since. The company has an Alderney Gambling Control Commission license, and the business is registered in the Channel Islands.

Over time, Loot Casino has steadily improved by adding more games to its library and partnering with premium developers. As a result, they now have an extensive selection of titles. They may consider incorporating new payment methods like cryptocurrencies and creating a dedicated mobile app in the future.

Reliability of Loot Casino

Loot Casino NZ takes reliability and player safety seriously. It is licensed by the Alderney Gambling Control Commission (AGCC), a respected and reputable regulatory authority known for enforcing strict standards in the gambling industry. However, to ensure full transparency, players can verify the casino’s license details directly on the Alderney Gambling Control Commission’s official website.

In addition to its licensing, Loot Casino prioritises the safety of its players by using GoDaddy to verify and secure its domain. All personal and financial information is protected by SSL encryption, ensuring that sensitive data is securely transmitted and stored on their servers.

To support responsible gambling, Loot Casino offers features that help players control their gaming habits. Deposit limits can be set on a single page, with options for daily, weekly, and monthly restrictions. For those who need a break, Loot Casino offers self-exclusion options, allowing players to take a break for up to six weeks or exclude themselves from all Jumpman Gaming websites for up to six months.

Problems with Loot Casino

Most complaints found mentioned online are related to withdrawals from Loot Casino. Although you should take reviews posted on the web with a pinch of salt, many mention that cashing out your funds is tricky. The administrators often ask for additional ID documents, such as information even about the credit cards you don’t use on the site.

Players also aren’t happy with how customer service works. Although they claim they answer in up to two days, multiple user reviews mention it can take longer, and many players have even been left without a response. We strongly recommend verifying your account immediately after registration to help prevent any future complications. Loot Casino has been operating for several years, which increases the likelihood of a smooth experience.

Loot Casino Key Facts

1. Although the platform was launched in 2019, the company supporting it has an extensive history dating back to 2009.
2. The casino’s owner is licensed by the Alderney Gambling Control Commission.
3. The welcome bonus is a fine combination of a deposit match and free spins for pokie fans.
4. You only need NZ$5 to deposit and start playing in at Loot Casino.
5. It’s possible to save up to three card information to make depositing easier.
6. CashDrop is a unique bonus feature you can use daily to win real prizes.
7. Loot Casino keeps coming up with new promotions for loyal players that regularly visit the site.
8. You can progress through the levels by completing different challenges and collecting trophies to trigger rewards.
9. Pokies take up a huge portion of the gaming library, with hundreds of titles from different providers available.
10. You can browse hot and trendy pokies that are currently the most popular among the players.

Loot Casino Summary

After completing our review of Loot Casino, we are evident that the provider excels in many areas. Pokie fans will enjoy the vast selection of games, especially since some can be enjoyed for fun after registering. While the welcome offer has harsh wagering requirements, players can enjoy unique features such as CashDrop and Trophies, which provide exciting challenges and promotions.

There’s no point in beating around the bush, so we’ll say it clearly – Loot Casino’s withdrawal process could and should be faster. It could take days for funds to be transferred to your chosen withdrawal method. Customer support isn’t of great assistance since they are slow at responding to emails, and there’s no live chat. If you don’t mind these downsides, you can still try Loot Casino NZ since it offers great games and loads of fun!