Yeti Casino Review

Yeti is a licensed online casino that was launched in 2017 by L&L Europe Limited. I’ve used it for over a week now, and I’ve got to say, while it ticks most of the right boxes, it needs improvement in several areas. For example, I loved its same-day withdrawals, but the payment methods are very limited.

I’ve detailed all my findings in this Yeti casino review, so read on to determine whether it’s the platform for you. While you’re at it, check out our other online casino reviews to learn more about gaming in NZ.

Yeti’s Welcome Bonus: My Experience

The welcome bonus at Yeti is 100% up to NZ$333 plus 100 free spins. You need to deposit at least NZ$10 to claim it, then wager it 40x within 30 days to withdraw it.

The offer is very low compared to other NZ casinos’ welcome bonus offers. For example, Lucky Hunter offers up to NZ$25,000 + 350 free spins, and Fairspin has up to NZ$10,000 + 200 free spins for new players.

Its terms are confusing because they appear on multiple pages and are inconsistent. It took me a while, but I eventually figured things out.

Did I Need a Bonus Code to Claim the Offer?

No, I did not need a Yeti casino bonus code to claim the offer. It was credited to my account as soon as I made the qualifying deposit.

Are Yeti’s Welcome Bonus Terms and Conditions Fair?

No, not particularly. The 40x wagering requirements are on the high side, though lower than some other NZ casinos. For example, Fairspin has a 45x wagering requirement, while Lucky Hunter has a 50x wagering requirement.

Its other restrictive T&Cs include:

• Skrill, Neteller, and EcoPayz deposits don’t qualify for the welcome offer or any other bonuses.
• Players have 24 hours to fulfil the 40x wagering requirements of the free spins, which is simply not possible.

💡There are restrictions/differences for players from some countries for the bonuses – check the T&Cs.

Does Yeti Have a No Deposit Bonus

Yes, but it’s not available in New Zealand. Kiwis must deposit to claim any casino offer.

Ongoing Bonuses and Promotions for Kiwis

When I open a casino’s bonuses page, I expect to find all the offers and their details on one page. Well, not with Yeti. The page only lists the terms, so you have to go to the “News and Promotions” page to find current offers. Bonus details are also sent to players via marketing emails. And they aren’t displayed using the standard layout, so it’ll take some getting used to.

I only found the three offers highlighted in the table below:

They also run slots tournaments, but these change regularly. Check the promotions page for the latest offers.

The ambiguity of these offers doesn’t make them appealing, and neither do their restrictive terms. All the offers come with 40x wagering requirements, a 30-day expiry period for the bonus funds, and a 1-day expiry period for the free spins, so it’s hard to maximise them.

Does Yeti Casino Have a VIP Programme?

No, it doesn’t, which is a shame because almost every reputable online casino in New Zealand offers one to reward its loyal players.

The main game categories include:

• Slots: Yeti has over 2,000 pokies, ranging from classics to video slots. I found all the favourites, like Starburst and Book of Dead, and discovered new gems like Big Stack Nutcrack and Toshi Ways Club.
• Table games: I found only 30 RNG table games, so Yeti might not be for you if you’re looking for diversity in this category. Nonetheless, it’s packed with some of the best table games, including European Roulette, First Person HiLo, and 3D Baccarat.
• Crash games: If you’re a fan of fast gameplay and instant results, you’ll find dozens of titles in the crash games section. I couldn’t find some of my favourite crash games, like Aviator, FlyX, and Space XY, but I did discover several exciting titles, like Spaceman and Big Bass Crash.
• Live casino: Yeti’s live casino is powered by the best live game provider in the industry, Evolution Gaming. I found my favourite titles from this provider, including Crazy Time, Lightning Roulette, and Baccarat Control Squeeze. It also has a few titles from other providers, like Blackjack E from Pragmatic.
• Slingo: If you enjoy Slingo, Yeti has over 70 titles. Popular titles include Slingo Starburst and Tutan’s Treasure.

35+ Software Providers

Yeti works with over 35 software providers. It’s not an impressive number when you consider casinos like Bitkingz partner with over 120, but it’s a curated selection with all the big names, including:

• NetEnt
• Evolution Gaming
• Pragmatic Play
• Blueprint Gaming
• Hacksaw Gaming
• Play’n GO

It also sources its games from smaller studios, such as Eyecon and Peter & Sons, to add variety.

Can I Bet on Sports at Yeti?

Yes, the platform has a sportsbook. Click the Yeti icon in the top left corner, and it appears in the All Categories section. The bookmaker is fully featured, offering over 40 sports, esports, and special events for betting. Surprisingly, I found the layout easier to navigate than the desktop version, thanks to the left- and top-level navigation bars.

It offers numerous pre-match and live betting markets, along with live streaming and live match trackers, so you can follow the action before betting.

Yeti on Mobile: Is There a Yeti Casino App?

Yes, Yeti has a mobile app, but it’s only available for Android devices. As an iPhone user, I was pretty disappointed, but after testing the mobile site, I didn’t feel like I was missing out when gaming on the go.

The mobile app and site feature the clean layout and intuitive interface of the desktop version, so there’s practically no learning curve. They also deliver faster performance, smoother gameplay, and more intuitive navigation.

However, on the mobile site, I noticed that some pages, such as the live casino section, load slightly slower than they do in the app.

Depositing and Cashing Out at Yeti

Yeti supports only cards, e-wallets, and bank transfers, and doesn’t offer many popular alternatives in New Zealand. This means most players won’t enjoy the flexibility offered by other casinos, as we highlight below.

Funding Your Yeti Account

The casino offers only three deposit options:

• VISA
• Mastercard
• Skrill

Since I only use crypto, I had to sell some Litecoin and deposit it into my card just to make a transaction. I’ve never had to deal with such issues at most other NZ casinos.

On the bright side, all transactions are processed immediately at no cost. The minimum deposit is NZ$10, and the maximum deposit depends on your payment provider’s limits. That means bank transfers have no set limit.

Withdrawing Your Winnings

When it came to withdrawals, I found four reliable payment options:

• VISA
• Mastercard
• Skrill
• Bank Transfer

The minimum withdrawal is NZ$30 and, like with deposits, the maximum depends on your payment provider’s limits. All withdrawals are processed free of charge within one working day, which is much faster than most NZ casinos. For example, CasinoLab takes up to three working days.

💡 You must verify your account to cash out, so complete the KYC process early.

My Withdrawal Experience

I haven’t experienced any issues or unnecessary delays with my withdrawals. I had already verified my account long before I had to cash out, so I only needed to:

1. Click on my balance in the top right corner
2. Select the “Withdraw” button that appears
3. Choose VISA from the payment options
4. Enter the amount
5. Complete the transaction

Yeti approved my withdrawal within a few minutes, and the funds were credited to my card that day.

My Customer Support Experience: Hidden

I had a poor experience with Yeti’s customer support. It started when I couldn’t find the live chat support button. In most casinos, it’s located on the bottom left or right of the screen, or behind a prominently displayed Help Centre button.

With Yeti, it’s behind a small “Support” button on the footer of the website, which took a while to find. Once I found it, I clicked it, selected the live chat option, entered my name and email, and sent a message.

Denise, a human customer support agent, replied, so I appreciated not having to speak to a chatbot. She sorted out my issue, but she took so long between the first two responses that I was automatically logged out for inactivity. Nonetheless, only my first live chat experience was slow, because the rest had almost instant responses.

I appreciate that the casino offers customer support via phone, but I haven’t had an issue that required me to use it. Email responses take a few hours, which is standard in online casinos.

Here are the available support options:

• Email: [email protected]
• Toll-Free Number / Helpline: +356 2033 0252
• Live Chat: 24/7
• Others: FAQ

Yeti also offers a comprehensive FAQ section that answers the most common player questions.

Can Yeti Casino Be Trusted?

Yeti is a trustworthy casino owned and operated by L&L Europe Limited, a reputable company that runs 10 brands. Its sister sites include notable names like All British Casino and Pub Casino.

The casino also partners with only reputable game developers to provide RNG-certified games, creating a fair and safe gaming environment for all players.

Licence and Security – Is Yeti Casino Safe and Legit?

Yeti is a legitimate online casino owned by L&L Europe, licensed by 3 reputable authorities: MGA (licence number MGA/B2C/211/2011), the UK Gambling Commission (licence number 38758), and Spelinspektionen (licence number 23Si2205).

The casino uses SSL encryption and follows strict privacy policies to protect players’ data from unauthorised access. It also offers a comprehensive set of responsible gambling tools and resources to help players manage and prevent gambling problems.

You can play at Yeti Casino with confidence knowing that you will have a fair, safe, and secure experience.

Why I Rated Yeti Casino 3.7/5

Yeti doesn’t offer a good first impression. I was confused the first time I landed on the website because it doesn’t have the standard casino layout with a top and a left navigation bar. It’s actually the first time I’ve been on a casino website where I had to click on my balance to access the promotions page.

Beyond the unintuitive user interface, I didn’t like the limited offers, the few payment methods, and the slow response time when I tried live chat for the first time.

I appreciate the one-day withdrawal processing times, though, because most NZ casinos take up to three days. The phone support is a nice touch, the game collection is high quality, and the casino’s commitment to responsible gambling is commendable. I also love the dedicated Android app, but it needs an iOS app to cater to all players.

After weighing these pros and cons and considering player reviews, I arrived at a well-deserved 3.7/5.

Yeti’s Reputation: What Do Other Players Think?

Yeti has a mixed reputation on most reputable casino review sites. Here are its ratings at the time of this writing:

• CasinoGuru: 9.5/10
• Casino.org: 4.3/5
• AskGamblers: 4.9/10
• TrustPilot: 2.2/5

I noticed the high ratings are from CasinoGuru and Casino.org, which are expert review sites. The low ratings are from player-driven platforms, which means most players’ experiences align with mine.

Most positive reviews mention the quick withdrawal times, with the reviewers elated that they received their funds within minutes. They also praise the quick live chat support and the wide range of games.

Ironically, most negative reviews also mention withdrawals, claiming that it takes days to receive their cashouts. However, judging by their explanations and the casino’s response, it’s easy to tell that it’s often the player’s error, not the casino’s. Many also complain about the confusing website, unclear bonus terms, and the long KYC process.

What Issues Did I Experience While Playing?

Several, and I’ve detailed them in this Yeti review and highlighted them in the pros and cons section. But the one thing I can’t get over is that I couldn’t open more than one Yeti tab. When you do, all the others are deactivated, and you have to reload them to use them.

I love opening multiple tabs when using an online casino to make it easier to deposit, check the T&Cs, read the FAQs, or reach out to support. It’s a small issue that will likely not affect your experience, but it made a huge difference to mine.

Is Yeti Worth a Shot?

Yes, but only if you can overlook the unintuitive website, confusing bonus terms, and limited payment methods.

Once you get the hang of the website and understand the bonus terms, it’ll deliver an excellent experience. You’ll enjoy over 3,000 high-quality games, same-day withdrawals, and an excellent mobile experience on the mobile site or app.

However, if you can’t tolerate the cons, Yeti is not the platform for you. You can find yours on our list of the best online casinos in New Zealand.