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Bitstarz Casino Review

25 No Deposit Free Spins & 125% Up To 400 NZ/1 BTC + 180 FS

Bonus

4.8/5

Freespins

4.8/5

Games

4.9/5

Support

4.7/5

Payment Selection

4.8/5

Licensed in

Licensed

📍 Founded

2014

🎲 Number of Games

6,000+

💸 Minimum Deposit

20 $

⏱️ Payout Time

1-5 Working days

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Kiwi Bird

25 No Deposit Free Spins & 125% Up To 400 NZ/1 BTC + 180 FS

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BitStarz Casino kicked off in 2014 by the esteemed Dama N.V. under the laws of Curaçao, and it is an online casino with a solid reputation and a decade of experience now. But back when it was established it quickly made a name for itself with its library of over 6,000 games and forward-thinking mentality with the use of cryptocurrencies.

On this page, I’ll walk you through everything that makes the platform tick—from the NZ$2,000 welcome bonus (or 5 BTC) plus 200 free spins to the rock-solid security, smooth mobile experience, and 24/7 responsive customer support. Let’s get straight to the good stuff so you’ll know exactly what to expect.

My Snapshot Review of Bitstarz Casino

🎁 Welcome Bonus

25 No Deposit Free Spins & 125% Up To 400 NZ/1 BTC + 180 Free Spins

🎲 Casino Games

Pokies/Table games/Live dealer games/Scratch cards/Plinko/Keno/Crash/Bingo/Craps

🤵 Live Casino

Yes

💎 VIP Programme

Yes, with many nice perks

💸 Bonus Wagering Requirements 

40x

💬 Customer Support Options

24/7 live chat, email and FAQs

🛡️ Licence 

Curaçao

What I Like & Don’t Like About Bitstarz Casino

Finding my way around the site was quick and easy, with everything I needed just a click away. The welcome package, payment options, and much more are pretty solid for New Zealand, but there are a few areas where the casino could improve including more table games and longer validity validity period for free spins.

Here’s a straight-up look at the platform’s ins and outs:

  • 20 free spins no deposit bonus
  • Extensive game library with over 6,000 titles
  • 24/7 live chat support
  • Wide range of payment options, including cryptocurrencies
  • Generous welcome bonus and regular promotions
  • No fees on deposits and withdrawals
  • Short validity period for free spins
  • Limited table game selection
  • No dedicated mobile app
  • No telephone support option
  • Possible currency conversion fees

Verified Bitstarz Casino Bonuses

I discovered a wealth of fun promotions at Bitstarz Casino NZ, from juicy welcome package, to daily progressive jackpots, tournaments, a VIP club and more. Here’s a brief rundown:

Bitstarz Casino Welcome Bonus

Bitstarz’s staggered welcome package offers a terrific start for Kiwis with up to NZ$2,000 or 5 BTC + 200 Free Spins—no promo code required.

I received a 20 free spins no deposit bonus as soon as I verified my email; the rest was split across my first four deposits as follows:

  • First Deposit: 100% match up to NZ$400 or 1 BTC + 180 Free Spins (20 spins instantly, then 20 daily for 8 days starting in 24 hours) against a minimum deposit of NZ$40 or NZ$20 for just the bonus.
  • Second Deposit: 50% match up to NZ$400 or 1 BTC.
  • Third Deposit: 50% match up to NZ$800 or 2 BTC.
  • Fourth Deposit: 100% match up to NZ$400 or 1 BTC.
BitStarz Casino Welcome Bonus

💸 To cash out, you must wager the bonus amount 40 times, and the same applies to any winnings from free spins.

That’s pretty standard, though not the lowest. Also, keep in mind there’s a max bet of NZ$5 or 0.2 mBTC when using bonus funds, which is a bit on the restrictive side. It’s not a dealbreaker, but I was disappointing a bit as I like to go big on my bets.

Note: All bonuses are valid for 7 days after being credited. The free spins validity period is much tighter, though. You need to activate them within 24 hours. Then, you’ve got one more day before they expire, which is a downside, so make sure to use them quickly.

To cash out, you must wager the bonus amount 40 times, and the same applies to any winnings from free spins. In my experience, this is pretty standard, though not the lowest.

❗Also, keep in mind there’s a max bet of NZ$5 or 0.2 mBTC when using bonus funds, which is a bit on the restrictive side.

For me, this is not a dealbreaker, but it’s a little disappointing if you like to go big on your bets.

Did I Need a Bonus Code to Claim This Offer?

No, I didn’t need a bonus code to get the BitStarz welcome bonus. I just had to register and verify my email to get 20 free spins no deposit.

Other Promotions at BitStarz Casino

Aside from the welcome offer, you can find the following offers at BitStarz:

  • Daily progressive jackpots
  • Tournaments like Slot Wars and Table Wars
  • Jacpoktz Mania
  • Piggy Bank

But what really drew me to the platform was the exclusive chance to win two daily progressive jackpots and compete for 1,000 additional prizes each month. My favourite part about it? It’s free. Plus, such a varied collection gives returning players consistent value, not just focusing on new sign-ups.

The VIP Starz Club at BitStarz Casino

As a BitStarz VIP, you’re in for a treat with lightning-fast cashouts, extensive and exclusive rewards, and custom bonuses. By ‘custom,’ I mean they literally tailor offers according to your playing style, whether it’s table games or pokies.

💎 Like many other programmes, this one also provides a personal VIP manager available 24/7 to assist with anything you need, but what really sets it apart is the direct line you get via Skype or email, which gives you that extra sense of being a top priority.

So if you’re a frequent player, this VIP club surely offers some serious value that competitors often can’t match.

BitStarz Casino VIP Programme

Exploring Bitstarz Casino Games

I was very pleased to see that BitStarz has teamed up with over 85 of the industry’s leading software providers, including big names like NetEnt, Games Global (formerly Microgaming), Evolution, Play’n Go, Pragmatic Play, and BGaming.

⚡The casino’s whopping collection consists of 6000+ games—a number that I don’t often see in other NZ casinos.

Whether you’re into pokies, table games, or live dealers, the quality and fairness of all casino games is spot on. They’ve even got some of my go-to niche picks like scratch cards, plinko, keno, crash, bingo, and craps, too, and all with full mobile compatibility, stunning HD graphics, fast loading times, and intuitive user interfaces.

Pokies: A Comprehensive Collection With A Wide Range of Themes

Out of the 6000+ titles, the vast majority are pokies: I counted over 5600. Bitstarz Casino has everything from the timeless charm of classic 3-reel games to the modern video pokies. I spent quite some time playing hits like Book of Dead, conveniently stashed in its own ‘Book of’ category, Gates of Olympus, Big Bass Splash, and Wolf Gold.

The range of themes was incredible, too—ancient mythology, the Wild West, underwater exploration, and fantasy lands, to name a few. Plus, I really enjoyed the games that incorporate features like bonus buys, Megaways, hold and win, jackpots, and bitcoin games.

⭐ There’s even a dedicated section for BitStarz’s exclusive games.

I took a few of them for a spin and particularly fell in love with ‘BitStarz Element’ and ‘King of BitStarz’.

BitStarz Casino Pokies

Table Games: Classic Titles Present But the Collection Lacks Variety

Finding my way around the table games at BitStarz couldn’t have been easier, thanks to its well-organised layout. The selection offers all the classics—blackjack, roulette, baccarat, and poker—along with some pretty enjoyable variants like European Roulette, Lucky Roulette, Multihand Blackjack, and Casino Hold’em.

It’s not the most extensive variety I’ve ever seen, yet what’s available is more than enough to mix things up when you want a break from spinning reels.

Live Dealers: Top-Notch Games From Evolution Gaming

Developer Evolution Gaming is the engine driving the live casino action at BitStarz. Would I have preferred to see more brands in the mix? Probably. But, the good news is that this one in particular brought its A-game with all sorts of roulette, baccarat, and blackjack, along with cool options like Sic Bo.

Game shows have their own spotlight here with titles like Crazy Time, Deal or No Deal, Dream Catcher and Monopoly. Just like your favourite TV shows, they’re set in a fully equipped studio, with lively hosts who engage with players, explain the rules, and keep the energy high throughout.

BitStarz Live Casino

Testing BitStarz Casino on Mobile: Smooth & Uninterrupted Gameplay

BitStarz Casino keeps it nice and simple with a mobile browser version that runs smoothly across iOS, Android, and Windows devices. After testing it on my phone, I was very pleased with how this casino site handles mobile gaming—even without a dedicated app.

Nothing was missing while I was playing—I was able to access everything from games to banking, support, promotions, and even responsible gambling tools. The layout is intuitive and mirrors the desktop version, so there’s no learning curve when switching between the two.

The load speed clocked in at 2.02 seconds, which is fast enough for smooth, uninterrupted gameplay.

For easy access anytime, add the site to your phone’s home screen.

For iOS:

  • Open Safari and head to the BitStarz login page.
  • Tap the share icon (the square with an arrow).
  • Select ‘Add to Home Screen.’
  • Name your shortcut and tap ‘Add.’

For Android:

  • Open your browser and visit the BitStarz login page.
  • Tap the settings menu (three dots or the menu button).
  • Choose ‘Add to Home Screen.’
  • Name your shortcut and tap ‘Add.’

What You Need to Know About Deposits and Withdrawals

When I signed up at Bitstarz, I intended to deposit via bank transfer. However, I soon found out it was available exclusively for withdrawals. Despite this, I had 13 other options to choose from, including Visa, MasterCard, Coinspaid (supporting Bitcoin, Litecoin, Bitcoin Cash, Ethereum, Dogecoin, Tether, Ripple, Binance Coin, Cardano), PaySafeCard, and MiFinity.

❗There are no transaction fees involved, though keep in mind that currency conversion charges might apply since the platform operates in Euro.

What I Learned About the Deposit Process at BitStarz

I really liked that you can deposit as little as NZ$20, with maximum limits ranging from NZ$1,000 to NZ$6,500. Plenty of room to manoeuvre for both low-budget players and high rollers.

Since deposits are instant, I didn’t have to wait to start playing my favourite titles.

Below, I’ve created an overview of the available deposit methods, their limits and processing times.

Depositing Methods

Min. Deposit

Depositing Time

Visa

NZ$20

Instant

MasterCard

NZ$20

Instant

PaysafeCard

NZ$20

Instant

MiFinity

NZ$20

Instant

Bitcoin

NZ$20

Instant

Litecoin

NZ$20

Instant

Bitcoin Cash

NZ$20

Instant

Ethereum

NZ$20

Instant

Dogecoin

NZ$20

Instant

Tether

NZ$20

Instant

Ripple

NZ$20

Instant

Binance Coin

NZ$20

Instant

Cardano

NZ$20

Instant

Requesting a BitStarz Withdrawal

Although the payout time is a bit longer for debit cards, I decided to go with MasterCard, as I am used to this method. I submitted my request in no-time and it was processed in a couple of hours, but it was a working day which might have affected the speed.

I waited for 2 days in total to get my winnings, which isn’t too bad. If you want super-fast payout, go with crypto withdrawals as they’re instant.

✅ I highly recommend completing all verification checks early on for faster payout speeds—it made a noticeable difference for me.

Note: Due to the Anti-Money Laundering (AML) policy, make sure you use the same method for withdrawals as you did for deposits unless that method is unavailable.

Withdrawal Methods

Minimum Withdrawal Amount

Max Withdrawal

Payout Time

Visa

NZ$50

NZ$20,000

1 to 3 working days

MasterCard

NZ$50

NZ$20,000

1 to 3 working days

Bank Transfer

NZ$50

NZ$4,000

1 to 5 working days

PaysafeCard

NZ$50

NZ$4,000

1 to 3 working days

MiFinity

NZ$50

NZ$1,000

Instant

Bitcoin

NZ$50

NZ$20,000

Instant

Litecoin

NZ$50

NZ$20,000

Instant

Bitcoin Cash

NZ$50

NZ$20,000

Instant

Ethereum

NZ$50

NZ$20,000

Instant

Dogecoin

NZ$50

NZ$20,000

Instant

Tether

NZ$50

NZ$20,000

Instant

Ripple

NZ$50

NZ$20,000

Instant

Binance Coin

NZ$50

NZ$20,000

Instant

Cardano

NZ$50

NZ$20,000

Instant

My Experience With BitStarz Casino Customer Support

Getting help at BitStarz turned out to be super easy and reliable for me.

💬My go-to always was the 24/7 live chat, which you can access anytime by clicking the chat icon on the right side of any page.

If email is more your style, you can shoot a message, and for quicker answers, the FAQ section is a solid resource. It covers various topics, including deposits and withdrawals, bonuses, the casino, security, and responsible gaming, amongst many more.

BitStarz Casino doesn’t offer a phone support, but I didn’t miss it, as I prefer live chat over it. However, if this is your favourite way of getting support, then this is a downside.

📩 Email

[email protected]

📞 Phone Support

Not available

💬 Live Chat

Available 24/7

⭕ Other

FAQs

Trustworthiness of BitStarz Casino

BitStarz Casino has been around since April 2014, earning its stripes as a trustworthy platform owned by Dama N.V. I’ve looked into its licensing, and found out it holds a Curaçao licence. As a player, I appreciate that BitStarz Casino prioritises safety and uses advanced TLS encryption to keep your personal and payment details secure.

They’ve got your back when it comes to responsible gaming, too, offering tools like deposit and loss limits, wagering caps, session controls, and self-exclusion options.

Problems I Encountered While Playing at Bitstarz Casino

I had no issues while playing at BitStarz Casino nor while using any aspect of their site. However, I think its table game selection could use a boost as the offerings here are a bit lacking. For instance, I found zero Andar Bahar titles.

Bitstarz Casino Compared to Other Casinos

When I lined up the platform against two other NZ casinos – Bluffbet and Dailyspins, BitStarz clearly took the lead. While both offer decent game libraries, BitStarz absolutely dominates, with over 6,000 games from over 85 providers. Even without a dedicated app, BitStarz nails the mobile experience, making it easy to play anytime, anywhere. Plus, it delivers 24/7 live chat support, unlike Bluffbet’s limited hours and lack of an FAQ section or Dailyspins’ absence of a dedicated help page.

 

In terms of bonuses and promotions, BitStarz also pulls ahead with a generous welcome package and ongoing offers, while Dailyspins’ promos feel limited, and Bluffbet lacks a VIP programme altogether. Ultimately, while Bluffbet and Dailyspins have their own merits, BitStarz delivers a more well-rounded, player-centric experience.

 

Logo image for Bitstarz Casino

Bitstarz Casino

4.8/5
Image for Dailyspins
DailySpins 3.9/5
Bonus
25 No Deposit Free Spins & 125% Up To 400 NZ/1 BTC + 180 FS
Up To NZ$1,500 + 150 Free Spins
Up To NZ$2,000 + 200 Free Spins
Payment Methods
Logo image for Visa Logo image for MasterCard Logo image for Bitcoin Logo image for Litecoin Logo image for Bitcoin cash Logo image for Ethereum
Logo image for Bitcoin Logo image for Visa Logo image for Much Better Logo image for MasterCard Logo image for Ethereum Logo image for Litecoin
Logo image for Cryptocurrency Logo image for Skrill Logo image for Mifinity Logo image for Flexepin Logo image for Neosurf Image for Payz
Min. Deposit
$20
$10
$35
Min Withdrawal
$50
$10
$70
Licences

Do I Recommend Playing at BitStarz Casino?

Here’s the bottom line after spending countless hours playing at BitStarz: I’m all in on recommending it. The game variety is massive and the mobile site works like a charm. You simply can’t go wrong with a 20 free spins no deposit bonus plus up to NZ$2,000 (or 5 BTC) and 180 extra spins post your initial investment.

Not to mention, having 24/7 support and top-notch security seals the deal for me. I also loved its forward-thinking approach with a vast range of ongoing promotions and seamless crypto integration that paves the way for the future of online gaming.

Don’t get me wrong; it’s not perfect—no dedicated app, short validity period for free spins and a smaller selection of table games are bummers. But honestly, the good stuff far outweighs the few hiccups. BitStarz Casino delivers a solid, fun, and reliable gaming experience that’s worth checking out.

FAQs About Bitstarz Casino

If you’re considering joining BitStarz Casino, you likely have some questions. Below, I’ve answered 10 most frequently asked questions from my readers to help you quickly find out what you need.

Is BitStarz Casino licensed?

Yes, BitStarz Casino is owned by the reputable Dama N.V. and holds a valid licence from the government of Curaçao.

Can I play at BitStarz Casino on my mobile device?

Yes, BitStarz Casino is fully optimised for mobile play, though there’s no dedicated app.

What payment methods does BitStarz Casino accept?

BitStarz Casino accepts a variety of payment methods in New Zealand, including Visa, MasterCard, PaysafeCard, MiFinity, and multiple cryptocurrencies like Bitcoin and Ethereum.

What is the minimum deposit at BitStarz Casino?

The minimum deposit at BitStarz Casino is NZ$20.

How long do withdrawals take at BitStarz Casino?

Withdrawals at BitStarz Casino are instant for cryptocurrencies and eWallets, while credit/debit cards take 1-3 working days, and bank transfers take 1-5 working days.

Does BitStarz Casino charge fees for deposits and withdrawals?

No, BitStarz Casino does not charge fees for deposits or withdrawals, but currency conversion fees may apply since it operates in Euro.

What games are available at BitStarz Casino?

BitStarz Casino offers over 6,000 games, including pokies, table games, live dealer options, and many more specialty games like pinko, keno, bingo, scratch cards, and craps.

Does BitStarz Casino offer a welcome bonus?

Yes, BitStarz Casino hooks you up with a welcome bonus worth up to NZ$2,000 or 5 BTC across your first four deposits, plus 200 free spins—20 of which you get just for verifying your email, no deposit required.

Is customer support available 24/7 at BitStarz Casino?

Yes, BitStarz Casino provides 24/7 customer support via live chat and email.

What responsible gaming tools does BitStarz Casino offer?

BitStarz Casino offers responsible gaming tools like personal limits on deposits, losses, wagers, and sessions, along with self-exclusion options.

5+ Years of Experience Reviewing Casinos
Olivia Cox photo
She/her
Online Casino Expert 85 Articles
5+ Years Experience
Olivia Cox is our casino expert at Betkiwi. She graduated from the Waikato Institute of Technology with a diploma in journalism in 2019. Prior to joining Betkiwi, Olivia worked with a major online casino as an author, which helped her solidify her reputation as one of New Zealand’s top casino specialists. In her free time, Olivia enjoys reading the latest iGaming news and surfing.
Expert On: online casinos slot games gambling regulations
Nationality New Zealander
Lives In New Zealand
University Waikato Institute of Technology
Degree Journalism
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