KingPalace Casino Review

KingPalace Casino might be a newer face in the industry, but it’s quickly making a name for itself among online casinos. It is owned by the reputable Mobile Incorporated Ltd and licensed by the Malta Gaming Authority (MGA). Both the desktop and mobile versions of its site have a modern look to them, complemented by a variety of games and support for fiat and cryptocurrencies. Payouts move quickly, but if you’re dealing in NZ$, you might see small fees due to exchange rates since the site runs on Euros as its base currency.

In this KingPalace Casino review, I’ll cover everything you need to know—from the welcome bonus and game collection to payment methods, mobile performance, and more. Let’s break it down!

Verified KingPalace Casino Bonuses

There’s plenty to like about the opening of the KingPalace Casino bonus match offer. For starters, it covers a wide range of games across the platform, and you can pick from different deposit tiers based on your budget. On top of that, they throw in free spins and a voucher for one of Evolution’s top roulette games.

What follows is mostly tournament-focused, with a few time-limited promos that pop up now and then. I never came across a KingPalace Casino no deposit bonus, but the loyalty program definitely made up for it with a steady cashback as you keep playing.

My Experience With the KingPalace Casino’s Sign-Up Bonus

To my surprise, there wasn’t much info I could access about the KingPalace Casino welcome bonus before creating an account. So I went ahead with the 3-step process, which didn’t take longer than two minutes—filled out the form, clicked the email confirmation link, and I was in.
After that, I spotted a gift-box icon in the top toolbar, and that’s where I found the following package:

• A Deposit Match Bonus of up to NZ$2,000
  • Deposit between NZ$20 and NZ$49: 200% up to NZ$50
  • Deposit between NZ$50 and NZ$499: 150% up to NZ$300
  • Deposit NZ$500+: 100% up to NZ$2,000

What’s really great about it is that you can choose to use it either on RNG games or live casino tables, which isn’t something you’ll come across that often at other NZ online gambling sites. On top of that, I also got:

• Up to 200 Free Spins on Sakura Fortune
• A NZ$10 Voucher for Evolution’s Lightning Roulette

Did I Need a Bonus Code to Claim the Offer?

No, I didn’t need any KingPalace Casino bonus code to claim the offers. Once you’re done setting up your account, you just head to the promotions page and click ‘activate’ whenever you’re ready to claim a bonus.

Are The KingPalace Casino’s Welcome Bonus Terms and Conditions Fair?

Yes, the KingPalace Casino welcome bonus is fair, and it gives you plenty of flexibility to use it in a way that fits your playstyle.

For starters, the deposit match has different brackets, and you actually get more bonus value when you stick to the lower or mid-range of each one. So, if you’re thinking of going higher, it might make more sense to jump to the next bracket instead of maxing out the current one. You can start with as little as NZ$20 and have up to 70 days to activate the offer.

Whether you prefer RNG games or live dealers, the wagering requirement ranges between 25x and 30x, which is much lower than what most other casino bonuses ask for. Just keep in mind there’s a 10x withdrawal cap, and game contributions toward the playthrough vary. If you’re ever in doubt, just hit ‘Game Contribution’ on the bonus info page and use the search tool to check how specific titles count toward wagering.

If I had one comment, it’s that the details for the Sakura Fortune free spins offer weren’t the easiest to spot. I wasn’t even sure whether it’s 20 or 200 spins, so I reached out to live chat—they confirmed it’s up to 200, released in sets of 20 for every NZ$20 wagered, except the second batch, which requires NZ$40. Each spin is valued at NZ$0.20, and any winnings need to be wagered 30x before they can be withdrawn as cash. The same goes for the NZ$10 voucher on Lightning Roulette.

Does KingPalace Casino Have a VIP Programme?

Yes, KingPalace Casino does have a VIP program. It doesn’t include an account manager like Nomini Casino or Captain Spins’ exclusive event invites. The focus is on increased cashback and rebate rates (up to 20%) every time you move up one of the seven tiers.
I liked that I could always track my progress directly from the Balance page in my account. Just a heads-up—any perks usually show up under your promotions list, and most of the time, you’ll need to claim them manually. If you’re not sure about something, it’s always a good idea to check with customer support before jumping into any games.

Other KingPalace Casino Promotions

While the promotions at this casino tend to be time-limited and change frequently, there is a clear pattern to when they appear. I’ve noticed regular bursts of activity during major holidays like Christmas and Thanksgiving, as well as when new games are launched. In the past, I’ve personally claimed offers like free spins packages and percentage-based reload bonuses on second and third deposits. Although the specific promos vary, players can generally expect recurring short-term deals that reward ongoing activity and seasonal engagement.

What’s consistent, though, is the steady flow of tournament competitions where you can challenge other players on leaderboards. Prize pools are often progressive, regularly climbing into the hundreds of dollars. I joined different setups—some focused on the highest win multipliers, others on win streaks, and a few on total winnings.

Exploring KingPalace Casino Game Collection

KingPalace Casino brings quite a diverse game library – while they haven’t disclosed the exact number of games, my count puts it at around 1,000 titles featuring some of the industry’s top providers.

You’ll find titles from Push Gaming, Games Global, Play’n GO, Pragmatic Play, Wazdan, Spinomenal, Playson, Red Tiger Gaming, and more. Altogether, 19 developers are contributing to the collection, which is a respectable lineup, though not quite as comprehensive as a platform like Instant Casino, which partners with 80 studios.

Various Ways to Filter Through Pokies

What I found impressive are the pokie filtering options at KingPalace Casino. Like most new online gambling sites in NZ, it offers separate categories such as ‘Top’ for personalised recommendations, ‘New’ for the latest additions, ‘Bonus-Buy,’ ‘Hold & Win,’ ‘Jackpots,’ and ‘Megaways.’

Speaking of, there are over 73 Megaways to explore at the time of writing this KingPalace Casino review, all of which can bring up to 117,649 ways to win per spin. Personally, I always find myself returning to favourites like ‘Jack Frost Megaways,’ ‘Buffalo King Megaways,’ ‘Big Bass Hold & Spinner Megaways,’ and ‘5 Lions Megaways,’ each offering unique themes and features.

When you click on any of the above-mentioned categories, a yellow ‘Filters’ tab appears on the left side of the games library. This opens a detailed filter menu—something you don’t see often—which allowed me to refine my search by multiple criteria.

Here’s exactly what I mean when I say the filtering system at KingPalace Casino goes above and beyond:

Whenever I had a specific game or feature in mind, the search bar took me straight to it. It even starts loading results the moment I type the first character.

My Favourite Jackpots

I came across over 23 progressive jackpot games while exploring KingPalace Casino—not the largest selection, especially compared to sites like Jonny Jackpot Casino. Yet, it’s still a well-rounded mix of local (specific to KingPalace) and network progressives that link multiple casinos.
These are the ones I kept going back to, over and over:

• Mega Moolah – The iconic ‘Millionaire Maker’ with a safari theme and record-breaking jackpots.
• Hall of Gods – A Norse mythology-inspired pokie from NetEnt with 5 reels and 20 paylines.
• Cash Splash 5 Reel – Games Global’s classic progressive jackpot is available in both 3-reel and 5-reel versions. It requires a NZ$3 spin to qualify for the jackpot.

Table Games: What to Play and Where to Start

While King Palace’s pokie section is as organised as it can get, the table games require a bit more effort to navigate. The search bar does help, but it mixes live dealer and RNG games, so keep an eye on the thumbnails—if there’s a dealer in the image, it’s live.

Once you get the hang of it, there’s a decent variety of RNG table games waiting to be discovered, including:

Just a reminder not to miss the Dragon Tiger, a simplified version of baccarat or Solitaire. These might not top the popularity charts, but they’re great for a change of pace.

My Experience with KingPalace’s Live Dealer Games

This online casino may lack in organising RNG games, but it more than makes up for with its live dealer selection. Games are neatly categorised by type—roulette, blackjack, baccarat, and game shows—and come powered by industry leaders, such as Evolution and Pragmatic Play Live.

These studios introduce fresh takes on the classics in titles like ‘Lightning Roulette’ and ‘Speed Baccarat,’ all streamed in consistently high quality with no lag, whether I played on desktop or mobile. The real-time chat window was always a nice touch to connect with other players during the games.

Game shows are an experience of their own, and the most engaging ones I encountered were ‘Monopoly Big Baller,’ ‘Dream Catcher,’ and ‘Boom City.’ For most of these, you can check the minimum and maximum bet limits upfront and the number of players in each room.

If you want to play something different, check out the ‘Other’ section, where you’ll find less common titles like Sic Bo and Dragon Tiger.
What’s Your Favorite Specialty Game?
Specialty games bring something different to the table. In my eyes, they’re a break from the usual. Here’s what KingPalace Casino has in store for you:

• Slingo – A mix of pokies and bingo. Spin the reels of titles like ‘Slingo Reel Riches’ or ‘Red Hot Slingo’ to mark off numbers on your card.
• Plinko – Drop a ball and watch it bounce to win prizes. Check out ‘Pond of Plinko’ or ‘Plinko Dare2Win.’
• Bingo – Mark numbers on your card when playing ‘Immortal Romance Video Bingo,’ ‘Rasta Bingo,’ or ‘Sweet Alchemy Bingo’ to match patterns and win.
• Mines – Click tiles to reveal prizes, but avoid the hidden mines. ‘Mine’ by Games Global is a good pick.
• Crash – Place your bet, watch the multiplier climb, and cash out before it crashes. Try ‘Big Bass Crash,’ ‘Top Eagle,’ or ‘Spaceman.’

A few others I haven’t had a chance to try yet are keno, scratch card games—particularly ‘Luck Magic Scratch’ — and Hacksaw’s take on Hi-Lo.

Can I Place a Sports Bet at KingPalace Casino?

No, KingPalace Casino focuses exclusively on casino and live dealer games and hasn’t ventured into sports betting yet.

If that’s what you’re after, consider checking out platforms like 888sport. Alongside casino games, they offer betting on 25+ sports with options for pre-match, in-play, and outright markets.

Testing KingPalace Casino on My Phone: Accessible and Well-Optimised Mobile Site

King Palace Casino hasn’t yet rolled out a dedicated app on the App Store or Google Play. From what I’ve seen, they seem focused on optimising their mobile site for use across multiple browsers on Android and iOS instead.

Its theme mirrors the desktop version with that same clean, dusty blue background. The layout keeps a familiar feel but tweaks things for smaller screens, showing fewer game tiles at once and adding a carousel for smoother browsing.

I found that the portrait mode worked best for most games except live dealer games. Yet, I’d suggest experimenting with both modes depending on what you’re playing, and for the full effect, be sure to hide the toolbar for a proper full-screen view.

In terms of speed, the site consistently loaded pages in about 2-3 seconds on both Wi-Fi and mobile data. Games I revisited came up even faster since cached files had already been stored from the first run.

The only hiccup was customer support—it’s not possible to play games and chat with support simultaneously, and unfortunately, this applies to both mobile and desktop.

All You Need to Know About Depositing and Withdrawing at KingPalace Casino

I’ve found managing deposits and withdrawals at KingPalace Casino straightforward; everything’s secure with no fees and quick turnaround times. While the selection of digital currency options is somewhat limited, fiat payment methods are well-covered.

So, if you value speed, privacy, and global accessibility, you might want to double-check if your preferred cryptocurrency is supported.

Let me walk you through the process:

Depositing at KingPalace Casino

For my first deposit at KingPalace Casino, I went with Bitcoin, and it couldn’t have been easier. I’ve continued using it ever since because it is reliable and secure. If you’re considering going the same route, just keep in mind there’s a minimum deposit of NZ$35 and a maximum limit of NZ$41,600, which is fairly reasonable by industry standards.

For USD Coin, the limits are NZ$1 to NZ$10,000. Just keep in mind that deposits below the minimum can get stuck on the blockchain, and there is no way to recover them.

If you’re more into fiat payments, there are plenty of options:

• Credit/Debit Cards – Visa, MasterCard
• eWallets – Skrill, Neteller, MuchBetter, Payz
• Mobile Payments – ApplePay (available on Safari)
• Prepaid Methods – PaySafeCard, Neosurf, FlexepinVoucher
• Bank Transfers – Jetonbank

Limits for these range from NZ$10 to NZ$9,000, depending on the method. All fiat deposits take place instantly, while cryptocurrencies took a few extra minutes for blockchain verification.

If you prefer alternative options, you might want to check out some of the best PayPal sites and Google Pay casinos.

Withdrawing at KingPalace Casino

The available cashout options at KingPalace Casino include:

• Visa
• MasterCard
• Bank Transfers
• Jetonbank
• Bitcoin
• USD Coin (via Solana network)
• Neteller
• Skrill
• MuchBetter
• Payz

Bitcoin has a minimum limit of NZ$10 and a cap of NZ$41,600, with USD Coin transactions ranging from NZ$1 to NZ$10,000. Do note that withdrawals under the NZ$ equivalent of €10 will incur a fee of €3. The process, however, was pretty simple. I selected my wallet, chose the withdrawal option, entered the amount and wallet address, and hit ‘Withdraw.’

Other methods have thresholds set between NZ$20 and NZ$9,000, depending on the option. For amounts exceeding NZ$2,000, additional anti-money laundering (AML) checks may be conducted, and the casino will attempt to process your withdrawal through your original deposit method. If that’s not possible, they’ll ask for bank transfer details.

Withdrawals exceeding the NZ$ equivalent of €50,000 are limited to either the total deposited that month or €50,000 per 30 days.

My crypto payouts arrived in under 30 minutes. However, you can get yours instantly with eWallets and within 1 to 3 business days for credit cards and bank transfers, depending on bank processing times.

My Experience With KingPalace Casino’s Customer Support: Live Chat, Handy FAQs, and Email

Whenever I had a question during my time at KingPalace Casino, I turned to the FAQs section first, accessible from the footer of the page. It’s neatly organised into topics like Registration, Deposits, Withdrawals, Account Verification, and Bonuses.

I relied on the 24/7 live chat whenever the Help Center didn’t have what I needed. On desktop, the chat bubble is at the bottom of the screen, while on mobile, it’s accessible through the burger icon. A bot helps narrow down your issue by asking about the department, and from there on, I would always get connected to a live agent within seconds.

Email is the way to go if you need a more detailed response. I never had to use it myself, but I tested it for this KingPalace Casino review and got a response from the team within 2 hours. Send your questions to [email protected], but make sure to use the email address linked to your account to avoid delays.

Trustworthiness of KingPalace Casino

KingPalace Casino is relatively new to the scene. When I joined a few months ago, I was pretty curious about its history—how new it was and what kind of reputation it had built.

I hopped on live chat with Emre, and he mentioned the site’s been around since early 2023, operating under Mobile Incorporated Ltd. What gave me peace of mind is knowing they work with trusted providers whose games go through regular audits. The security also checks out with SSL encryption and HTTPS built into the URL.

Other than that, all financial transactions are safeguarded with PCI DSS-compliant payment methods that protect both your data and funds when using credit cards. And, I valued how easy it was to access important documents, such as the terms and conditions and privacy policy.

Licence and Security – Is KingPalace Casino Safe and Legit?

Yes, KingPalace Casino is a secure and well-regulated platform that operates under a license from the Malta Gaming Authority (MGA). This applies to both casino gaming and sports betting, even though the latter hasn’t been added yet.

When I first signed up, I had to go through KYC checks, and it didn’t take long for me to notice the platform’s commitment to security with clear AML policies in place. On top of that, the platform employs strong cybersecurity measures to safeguard account details, personal documents, and payment data.

KingPalace Casino’s Reputation – What Do The Reviews Say?

While KingPalace Casino currently holds a 2.8/5 rating on Trustpilot from 269 reviews, it’s important to understand the context behind these numbers.

Many negative reviews on Trustpilot focus on issues from UK-based players, even though KingPalace Casino does not officially operate in the UK — suggesting potential account setup errors or misuse. Additionally, it’s common for players to leave negative feedback when experiencing losses or slow withdrawals, which can disproportionately skew public ratings.

On the other hand, industry expert sites such as Casino Guru (6.8/10) and AskGamblers (8.8/10) provide more structured, criteria-based assessments that evaluate licensing, payment systems, bonuses, and security. These expert reviews highlight strengths like KingPalace’s game variety, fair bonus terms, and high withdrawal limits, which more accurately reflect the casino’s technical and operational performance.

Our recommendation: Read both player and expert reviews carefully, and focus on issues that directly apply to your country of residence, preferred payment methods, and playstyle before deciding.

How I Rated KingPalace Casino?

I evaluated KingPalace Casino with the sharp focus of an expert and the mindset of a real-world player, and here’s what the ratings reflect.

• Game Collection: 4.5/5
• Bonuses: 4.2/5
• Support: 4.6/5
• Withdrawal Speed: 4.5/5

The game collection runs deep, but since it’s still a young platform, the numbers aren’t quite at the highest level—I see plenty of growth potential. On the bonus front, the flexibility of the welcome bonus and fair wagering requirements won me over, yet the ongoing promotions were quite inconsistent.

Support was dependable whenever I needed help, not to mention the speedy payout process of both crypto and eWallets. However, credit cards and bank transfers could’ve been slightly quicker.

Did I Have Any Problems Playing at KingPalace Casino?

Even with its many strengths, KingPalace Casino isn’t perfect. Here are a few challenges I ran into during my time there:

• The platform’s digital currency support is restricted to Bitcoin and USD Coin. It can feel quite restricted, especially if you’re used to a broader range of tokens on other sites.
• While the wagering requirements of the welcome bonus are fair, withdrawals are limited to only 10x.
• Most ongoing promotions are seasonal or time-limited, so you might not find the same level of consistency in bonuses or rewards compared to other platforms.
• Small withdrawals (under the NZ$ equivalent of €10) incur a €3 fee.

How Does KingPalace Casino Stand Out From Competitors?

KingPalace Casino checks plenty of boxes, starting with a welcome offer that, when considering its full potential, surpasses those at more established sites like Casino Friday and SkyCity Casino. I appreciate its broader range of payment options, especially the inclusion of cryptocurrency, giving it an edge over its fiat-only competitors.

While none of these platforms offer dedicated mobile apps, I found KingPalace’s layout and browser-based optimisation the most user-friendly. And most withdrawals at KingPalace Casino are instant, unlike SkyCity Casino, where they can take considerably longer. More specifically, the latter aims to process requests within five business days, after which it takes up to 24 hours for eWallets, up to 3 business days for Visa, and up to 5 banking days for bank transfers.

Do I Recommend Playing at KingPalace Casino?

Yes, I highly recommend playing at KingPalace Casino. One big reason is you can use the welcome bonus on both RNG games and live dealer tables. It also supports cryptocurrencies—even if the selection isn’t huge—and backs that up with plenty of fiat payment methods. Payouts have been consistently quick, too, which is always a plus.

What gives KingPalace its edge, though, is its refined browser-based experience with a fully optimised mobile site. Combine this with the regular tournaments that are available, a fun loyalty program, well-organised game categories, transparent terms, strong security measures, and reliable 24/7 customer support. It proves it’s more than capable of holding its own in the NZ casino space.