HighRoller Casino is an online casino site offering casino and live casino games to New Zealand players. It has a license from the Estonian Tax and Customs Board. The list of software providers is impressive, with big names, like Evolution Gaming, Microgaming, Pragmatic Play, Play’n GO and Big Time Gaming.
The name doesn’t necessarily refer to the size of your bankroll but more to the high-end feel that the casino delivers. It’s about exclusivity, the personal touch, and high-quality entertainment. Let’s see if that’s present in the core aspects of the casino experience.
Following our expert research, we’ve discovered the advantages and disadvantages of this site, especially in comparison to other NZ casinos.
- Pokies from Microgaming, NetEnt, Pragmatic Play and other top providers
- Over 180 high-quality live dealer tables
- Instant deposits and withdrawals
- Free spin rewards tailored to your playing activity
- Live chat isn’t 24/7
- List of payment options is short
The HighRoller promotions page is a little empty, and the promotions are mostly aimed at pokie players. However, quality over quantity can make a difference, even when it comes to bonuses.
The main options are the welcome bonus and the Level Up programme, which is how existing players get rewards. You might also be contacted to become part of the VIP scheme, which has cashback offers and gifts. Overall, we rate the bonuses 3.5/5.
A particular point worth noting is that offers here tend to be non-sticky, which means your deposit amount isn’t linked to the wagering requirements. You can use it normally and even withdraw what you win after betting the deposit two times, although that will cancel your bonus. Our BetKiwi experts took a closer look at the promotions.
New players can claim a 100% deposit match up to $500 and 200 free spins. One of the reasons for the bonus rating is the fact that you receive 20 free spins over 10 days, and each time they’re for a different game.
HighRoller has included some of the most popular slot machines, so you’ll have fun exploring. The winnings from your free spins have a 30x wagering requirement. You need to deposit at least $20 to trigger the promotion. There isn’t a maximum cap for your winnings.
A 40x wagering requirement applies to your bonus funds, where pokies contribute 100% and specific live game shows are 50%. Max bets with the bonus are $5, and you’ve got 30 days to meet the requirement.
Level Up Rewards
The other way to get bonuses is through the Level Up programme. Every spin of a pokie that’s a real-money wager fills up your progress bar. Once it’s full, you level up and receive a reward. These gifts are tailored to your playing history, so they’ll include free spins for a pokie you’ve tried before.
From time to time, you’ll be offered other rewards based on your level and your game history. However, when you level up, the rewards will always be free spins. They have a 30x wagering requirement and expire after 24 hours.
HighRoller has attempted to recreate the feel of Las Vegas or Monte Carlo but in an online arena. The live casino side of the site lives up to that, with a glamorous feel. The regular casino section harnesses technology to help you find exactly what you need with a functional search bar where you can refine your options based on titles, providers and features.
Overall, we rate the library 4/5. It’s stocked with games from the best software providers, has a decent selection under each category, and the variety of themes and types is enough to keep any Kiwi entertained. It’s missing provably fair arcade games, though, like Aviator and Plinko, which are growing in popularity.
The pokies section of the library is the largest, with thousands of titles to explore. They are handily split into subcategories, such as Drops & Wins, bonus buy games, high volatility, free spins, re-spins, falling symbols and multiplying Wilds. You’ll also find distinct sections for seasonal themes, Asia, Egypt, joker, and sports.
If you’re a fan of jackpot games, you’ll be pleased with the choice at HighRoller Casino. It has famous progressive jackpots, like Mega Moolah, as well as Wowpot titles, such as Sisters of Oz. In fact, there are plenty of Mega Moolah variants, including Fortunium Gold, Starlite Fruits, Immortal Romance and Atlantean Treasures.
The list of software providers is extensive. You’ll see famous names like NetEnt, Relax Gaming, Microgaming, Play’n GO and Red Tiger Gaming, alongside smaller studios, such as Alchemy Gaming, Red Rake Gaming, Fortune Factory Studios and SpinPlay Games. It undoubtedly contributes to the variety of pokies.
Like the slots section, the table games category is also divided under subheadings, although there aren’t as many. You’ll see roulette, blackjack, baccarat and video poker. There are multiple variants in each subcategory, such as Atlantic City blackjack, European roulette and 3D baccarat.
If you want a game played with chips but that doesn’t fit those categories, you should check the first-person games section. It has options like Dragon Tiger, Mega Ball, Craps and Dream Catcher. There aren’t many options when it comes to casino poker in this tab or at the live casino.
You can switch between the casino and the live casino from the menu. It has its own tabs for you to explore, such as roulette, blackjack, game shows and baccarat. The content comes from Evolution Gaming and Pragmatic Play Live, with close to 200 tables available.
Highlights include XXXtreme Lightning Roulette, Gonzo’s Treasure Hunt, Speed Baccarat and Caribbean Stud Poker. The live streams are high quality, and the croupiers are professional and charismatic. At BetKiwi, we consider this up there among the top NZ live casinos we’ve seen.
HighRoller Casino doesn’t have a dedicated mobile app for iOS and Android players to download. However, the site is accessible via a mobile browser, meaning you can definitely use your smartphone or tablet to play. Not all of the games are optimised, but we found the majority of titles could be played from mobile devices.
The site navigation is as smooth on a touchscreen device as it is when you access the online casino from your desktop. We found it easy to move between categories. Plus, the important functions like depositing, gameplay and accessing customer support were easy to find and quick to load.
When depositing at HighRoller Casino, you’ll have a choice of card, e-wallet and crypto payments. We’d like to see a few more methods on the list, although the inclusion of cryptos is welcomed; for those reasons, we rate it 3/5.
Your deposit options are Visa, MasterCard, Jeton Wallet or Coins Paid crypto wallet. The minimum amount you can add is $10, or $30 for crypto. HighRoller accepts Bitcoin, Litecoin and Ethereum. For withdrawals, you can use Coins Paid for a minimum of $30, Jeton for $20 or initiate a bank transfer of at least $50.
The casino doesn’t charge fees for transactions. Deposits arrive instantly in your account. Withdrawals are also instant after verification and approval, except for bank transfers, which can take one to five business days to process.
As a player, you have three options for getting help. The FAQ section is fairly well set out with account, technical, bonus and payment information. Otherwise, to contact customer service, you can use live chat or send an email. Since live chat isn’t 24/7 and there’s no phone line, our BetKiwi experts have rated it 3.5/5.
Clicking on the chat bubbles from the toolbar launches live chat. It’s the fastest way to get help, but it’s only active from 8 am until 1 am. Your alternative is to send an email to [email protected]. Generally, the team is polite, responsive and knowledgeable, but it can take some time to reach a resolution.
Development of HighRoller Casino
HighRoller was first established in 2017. It’s run by Happy Hour Solutions Ltd, a company registered in Cyprus. It accepts players from a number of countries, including New Zealand. Its online gambling licence comes from the Estonian Tax and Customs Board.
Players can access the site in English, Hungarian, Norwegian and Suomi. Registration is a fast and straightforward process; first, create your credentials, then add your personal details. The final step is to claim your bonus.
We scrutinised HighRoller Casino to see whether it’s reliable and legitimate. There are several signs that the casino can be trusted. It’s been operating for around five years now, which shows that it can keep attracting customers and has the resources to operate and consistently deliver payouts.
The licence from Estonia is reassuring. While this licensing body isn’t as well-known as the UK Gambling Commission or Malta Gaming Authority, it does set requirements before granting a licence, such as mandatory auditing, no criminal record and adequate organisational structures.
Its approach to responsible gambling is another strong point. Age verification checks are in place to prevent access from minors, links to gambling support organisations are provided, and there’s a checklist of the signs of problem gambling. You’ll have access to several tools and limits for controlling how long you play and how much you spend too.
Did You Know?
Estonia has been licensing online casinos since 2010 through the Estonian Tax and Customs Board. It requires operators offering games of chance, lotteries, Totos and games of skill to apply for licences. It also regulates the advertising and marketing practices of gambling operators.
Problems With HighRoller Casino
There are a few areas where the casino could improve the experience for players. Our BetKiwi experts have provided a quick summary below.
- Needs more payment options, such as other e-wallets
- Live chat should run 24/7
- More promotions for existing players
- Provably fair arcade games would complete the catalogue
HighRoller Casino Key Facts
Want to get to know HighRoller Casino a bit better? Take a look at these crucial facts and statistics that paint a clear picture.
- HighRoller Casino was established in 2017.
- The casino partners with almost 50 software providers, including Blueprint Gaming, Wazdan and Relax Gaming.
- HighRoller Casino is licensed by the Estonian Tax and Customs Board.
- The minimum deposit amount is $10, and the maximum is $5,000.
- The minimum withdrawal amount is $20, and the maximum is $4,000.
- All NZ players are eligible for the Level Up programme.
- HighRoller Casino has a live casino with 184 live dealer tables.
- New players get 200 free spins for 10 different popular pokies, including Sweet Bonanza, The Dog House Megaways and Book of the Fallen.
- You can search for pokies based on features like free spins, Drops & Wins and sticky Wilds.
- Crypto and e-wallet withdrawals are instant.
Comparing HighRoller Casino To Other Casinos
When comparing Highroller, Lucky Days, and Casoo Casinos, distinct features set each apart:
Highroller Casino offers pokies from renowned developers like Microgaming, NetEnt, and Pragmatic Play, plus over 180 live dealer tables for immersive gameplay. On the downside, its customer service isn’t available around the clock, and payment options are rather limited.
Lucky Days impresses with a vast game library, ample welcome bonuses, and a responsive support team. However, it’s somewhat hindered by a lack of diverse table games, phone support, and a VIP programme.
Casoo Casino accepts a range of currencies like NZD, EUR, and AUD and boasts instant deposit processing, alongside an extensive selection of unique pokies and an impressive loyalty programme. But it might lose some points with players due to the limited accessibility of live chat support and a shortage of dice games.
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Bonus up to $500 + 200 free spins
Bonus up to NZ$1,000 + 100 free spins
Bonus up to NZ$3,000 + 200 free spins
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HighRoller Casino shines in several key areas, as our ratings demonstrate. What impressed us most was the entertainment value. Overall, we recommend the site as it has achieved what it set out to by providing an online version of a Las Vegas or Macau casino.
It’s not just the number of titles in the library. The way they’re divided into categories makes it easy to explore, and you can quickly find similar games thanks to the lists and search by feature options. The live casino is another of the big attractions, with the best quality live dealer games from Evolution Gaming and Pragmatic Play Live.
In terms of downsides, it’s worth keeping in mind that live chat doesn’t run 24/7. For the fastest transactions with the best limits, you’ll need to use Jeton as your payment method. We’d like to see more e-wallet options and lower minimum withdrawal limits.
The rewards programme and the potential to become a VIP are strong points. However, when it comes to bonuses, the casino is a bit hit-and-miss. We’d appreciate more promotions, especially ones that aren’t only for pokies.
Is HighRoller Casino only for high rollers?
No, since you can deposit from as little as $10, people with bankrolls of different sizes can play at this casino. If you’re a high roller, you’ll enjoy the site, as it has fairly high maximum deposit amounts.
What are the bet limits at HighRoller Casino?
The bet limits vary depending on the game you play. You can check the game information when you launch it to see the minimum and maximum stakes. Remember that bets with bonus funds are limited to $5.
How do I take part in the rewards scheme?
Players are automatically enrolled in the scheme. Once you place a real-money bet, you’ll start seeing your progress bar fill. The VIP loyalty programme is invitation-only, so look out for a message from customer support if your activity levels are high.
Is HighRoller Casino safe?
Yes, the casino is licensed by the Estonian Tax and Customs Board. It uses SSL encryption to protect data and transactions. Since it launched in 2017, it has received fairly positive customer reviews, which is another sign that it pays out and has fair practices.
Does HighRoller accept sports bets?
No, the site has casino and live casino games, but it isn’t a sportsbook, so you can’t place sports bets. The closest you’ll get is sports-themed slots and the live Football Studio game.
Can I deposit with PayPal?
No, it’s not accepted by the casino at this time. The main e-wallet available for deposits is Jeton. Other options, such as Paysafecard, PayPal and MuchBetter, are missing from the list.
What are the best pokies to play at HighRoller Casino?
There are hundreds of video slots to explore. Popular choices are Big Bass Bonanza, Lara Croft Temples and Tombs, Mustang Gold and Break Da Bank Again. For a Greek mythology pokie, we like Zeus Lightning Power Reels; the Royal Wheel feature delivers extra thrills, and the graphics are brilliant.
Will I have to complete a KYC check?
Yes, the casino takes its approach to age verification and anti-money laundering seriously. Part of those processes involves a Know Your Customer check. You’ll need to upload certain documents, such as a form of ID, such as a passport, and a recent bill as proof of address. You might also be asked for a screenshot of your e-wallet or card statement. The process can take up to 72 hours. It’s best to complete it before any withdrawal requests to help speed up any transactions later.
Olivia Cox is our casino expert at Betkiwi. She graduated from the Waikato Institute of Technology with a diploma in journalism in 2019. Prior to joining Betkiwi, Olivia worked with a major online casino as an author, which helped her solidify her reputation as one of New Zealand’s top casino specialists. In her free time, Olivia enjoys reading the latest iGaming news and surfing.More Articles From The Author